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Pros
Pros
Finely control shipping rates with advanced yet simple conditional logic
Hide, show, add to, or subtract from a shipping rate based on a wide variety of variables and conditions including postal codes, SKU, tags, etc
Advanced features like Service Codes, Product Groups, Package Settings, Custom Titles, Combined Rates, % of Product Price, Per Pound, Per Item, etc
Highly rated customer support available via email and phone
Reliable real-time carrier rates
Control over shipping rate titles and how to combine rates
Ability to restrict some products from shipping to certain areas
Detailed settings for each product group
Flexible and easy to express conditional logic with many variables and conditions
Provides full control over all shipping rules and methods, regardless of complexity
Highly personalized customer service with excellent advice and technical support from a US-based dedicated team
Integration with many parcel, LTL, and broker couriers in real time
Supports multiple locations with location-specific shipping/markup rules
Offers product/variant control for dimensions, flat-rates, origins, ship-alone & more
Automatic address classification (residential/commercial) and package breakdown
No set limit to rate requests, products, locations, and shipping rules
Highly recommended by users for ease of setup and comprehensive feature set
Handles complicated shipping calculations efficiently, especially for complex products
Streamlined functionality and straightforward setup process
Cons
Cons
Complexity: Setting up detailed conditional shipping rules might be overwhelming for new users
Dependency: High reliance on customer support as seen from the reviews, which might indicate a steep learning curve
Potential for issues: Despite not facing frequent problems, users did report needing support occasionally to resolve issues