Compare Smile: Loyalty Rewards Program vs Super Rewards & Loyalty

Name: Super Rewards &amp; Loyalty
Brand: Okapya Software Solutions Inc.

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Super Rewards & Loyalty

VIP tiers to reward your customers with points & gift cards

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Super Rewards & Loyalty

VIP tiers to reward your customers with points & gift cards

Rating

3,968 Reviews

9.5

21 Reviews

9.1

Pricing

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Features

App integrations
Multi-language support
Coupons and discounts
Vip tiers
Membership perks
Referral programs
Engagement nudges
Customizable rewards
Guest shopper points
Program translation

Gift card sales
Store credit management
Loyalty programs
Customizable rewards
Rewards referrals
Omnichannel solution
Schedule gift cards
Customer engagement nudges
Corporate bulk gift cards

Screenshots

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Pros

No coding required for setup
Easy integration with various apps
Highly customizable to match brand aesthetics
Supports multiple languages
Offers various types of rewards and programs
Comprehensive support from a responsive team
Positive feedback on customer service and support
Effective at boosting sales and brand loyalty
Good documentation available
Free plan available that works well for some users

Clear and in-depth implementation process
Helpful and polite customer support, specifically mentioned individuals like Paresh and Uddhav
User-friendly and seamless integration with Shopify POS
Ability to customize rewards launcher, panel, and emails to align with branding
Encouragement of repeat purchases by allowing guest shoppers to earn and redeem points
Advanced features like gift card sales, store credit management, rewards, referrals, refunds, and loyalty programs
Omnichannel solution to reward customers anytime they shop
Ability to send, schedule, and set reminders for gift cards
Bulk gift cards for corporate gifts, employee recognition, and migration purposes

Cons

High cost for small businesses
Some features locked behind higher-tier plans
Issues with translating certain elements fully
Complaints about slow response time for support
No live chat support for quick assistance
Difficulty in setup for some users
Not available for Shopify's Starter Pack users

Inconsistent performance in tracking and awarding points
Lack of timely customer support responses for some users
Potential need to spend $99 to export customer data if switching to a different points program
Issues with resolving bugs and system errors, which required prolonged communication with developers

Launched

Dec 01, 2014

Jul 11, 2021

Developer

Built by Smile.io

Apps:

Average Rating:

4.9

Reviews:

3,968

Built by Okapya Software Solutions Inc.

Apps:

Average Rating:

4.2

Reviews:

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Compare Smile: Loyalty Rewards Program vs Super Rewards & Loyalty

Smile: Loyalty Rewards Program

Super Rewards & Loyalty

Smile: Loyalty Rewards Program