Chatty AI vs Orka: Best Chatbots for Shopify

Name: Live Chat &amp; AI ChatGPT : Orka
Brand: Penida

Are you exploring advanced customer interaction solutions for your Shopify store and trying to decide between Chatty: AI Chatbot & Live Chat and Live Chat & AI ChatGPT by Orka? In this comprehensive comparison guide, we delve into the features and benefits of each, focusing on user experience, customization options, integration capabilities, and pricing structures. Whether you're looking to enhance customer service efficiency with AI-driven automation or broaden your engagement through live chat solutions, this analysis will provide the insights necessary to select the most effective platform to boost your e-commerce performance.

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Live Chat & AI ChatGPT : Orka

"Real-time chat boosts engagement and converts visitors into customers."

Chatty AI Chatbot & Live Chat

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot

Live Chat & AI ChatGPT : Orka

"Real-time chat boosts engagement and converts visitors into customers."

Rating

1,582 Reviews

9.5

27 Reviews

9.2

Pricing

Install App More info

Features

Order tracking
Whatsapp integration
24/7 automation
Faq management
Faq popups
Personalized contact
Query resolution
Livechat support

User-friendly interface
Easy setup
Real-time engagement
Mobile-responsive

Screenshots

Chatty AI Chatbot & Live Chat screenshot

+ 3 more

Live Chat & AI ChatGPT : Orka screenshot

+ 3 more

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Pros

Excellent user experience and intuitive interface
Responsive and helpful customer support available 24/7
Easy to install and navigate
Improves user experience, boosts conversion rates, and minimizes cart abandonment
Personalized Contact Us options via WhatsApp build trust and cut support time
Instant order tracking, quick query resolution, and tailored assistance
Customizable options and seamless integration with any website or platform
Stunning themes for FAQs popup and Help Center
Allows businesses to create numerous queries and FAQ categories
Multiple Contact Us methods including LiveChat support, Phone call, and Messenger

Real-time engagement with visitors boosts customer interaction.
Easy integration with Shopify for a quick setup process.
User-friendly interface that is mobile-responsive ensuring compatibility across devices.
Supports multiple languages with an integrated translator.
Excellent customer support that is responsive and helpful.
Enhances efficiency by allowing seamless communication with customers, saving time.
Highly recommended for its reliability and ease of use.

Cons

Currently supports only one language
No option to upload custom profile photos for chat avatars, only uses Shopify store logo

Limited information on potential cons from available reviews, suggesting possible selection bias or initial product stages.
No details on pricing or long-term viability, which may affect different customer segments differently.

Launched

Jun 08, 2022

Nov 30, 2023

Developer

Built by Chatty (By Avada)

Apps:

Average Rating:

4.9

Reviews:

1,582

Built by Penida

Apps:

Average Rating:

Reviews:

2,721

Make Your Choice

Install App More info View alternatives

Install App More info

Chatty AI vs Orka: Best Chatbots for Shopify

Chatty AI Chatbot & Live Chat

Live Chat & AI ChatGPT : Orka

Chatty AI Chatbot & Live Chat