17track vs Hulk: Shopify Order Tracking Apps Comparison

Compare 17TRACK vs Hulk Order Tracker for Shopify: features, ease of use, integration, and more. Discover the best tracking app for your store today!

If you're a Shopify store owner trying to elevate your customer experience through efficient order tracking, you might be considering 17TRACK and Hulk Order Status Tracker. Both apps offer unique features tailored to streamline order tracking and enhance your post-purchase engagement. In this comprehensive comparison, we'll delve into the key aspects of 17TRACK and Hulk, including their tracking capabilities, integration ease, user interface, and pricing structures to help you decide which solution aligns best with your business needs. Whether you're looking to optimize your logistic operations or enhance customer satisfaction, this guide aims to equip you with the insights necessary to make an informed choice.

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17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Hulk Order Status Tracker

Track orders & parcels with order tracking email alerts & EDD.

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Hulk Order Status Tracker

Track orders & parcels with order tracking email alerts & EDD.

Rating

4,786 Reviews

9.6

118 Reviews

9.1

Pricing

Install App More info

Features

Global order tracking
Self-service tracking
Status notifications
Featured products upsell
Hide off-shore fulfillment
Paypal push integration
Customized tracking page
Triggered email notifications
Buyer protection options
Insightful shipment analytics

Google maps integration
Estimated delivery date
Shipping status alerts
Supports 1,300+ carriers
Mobile-friendly status page
Unlimited order lookup
Personalized email/sms alerts
Seo optimized updates

Screenshots

+ 2 more

+ 9 more

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Pros

Effortlessly track, protect, & sync orders to improve customer satisfaction
Reduces customer service requests by providing a self-service tracking page
Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
Provides global tracking for both international and domestic packages
Allows customization of the tracking page, enhancing brand experience
Triggered email notifications to inform customers about order status changes promptly
Buyer protection features against loss, damage, and delay
Provides insights into shipment delivery and performance exceptions
24/7 customer support through chat or email
User-friendly interface praised for its intuitive design
Comprehensive carrier support consolidating a wide range of shipping companies worldwide
Real-time tracking keeps users informed about the status of their shipments
Free plan available which is beneficial for startups
Positive feedback on reliability and precision in order tracking
Notable support teams and responsive customer service

Supports over 1,300+ global carriers including USPS, Royal Mail, and YunExpress
Customizable shipping status alerts to set preferred delivery notifications
Google Maps integration provides a visual representation of the shipment journey
Mobile-friendly order status page accessible from anywhere at any time
Unlimited order lookups and synchronization of the last 60 days of orders
Send personalized emails/SMS for shipping status tracking events via Klaviyo
Accurate order tracking status and package updates
Automatically provides an estimated delivery date (EDD) along with order status
SEO optimized auto-translated shipment updates on the tracking page

Cons

Issues with technical problems and poor development have been reported
Some updates have caused significant issues, such as shutting down the checkout process
Instances of inadequate customer support and communication, particularly post-purchase
Potential language barriers with the support team

Dependence on integration with Klaviyo for personalized emails/SMS might limit flexibility
No mention of direct customer support channels in the description
Requires continuous updates and maintenance to ensure compatibility with all 1,300+ supported carriers
Potential complexity in setting up and customizing notifications for different carriers

Launched

Mar 28, 2025

Developer

Built by 17TRACK

Apps:

Average Rating:

4.9

Reviews:

4,786

Built by HulkApps.com

Apps:

Average Rating:

4.7

Reviews:

5,745

Make Your Choice

Install App More info View alternatives

17track vs Hulk: Shopify Order Tracking Apps Comparison

17TRACK Order Tracking

Hulk Order Status Tracker

17TRACK Order Tracking