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Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Swap Shipping & Returns logo

Swap Shipping & Returns

Reduce shipping & tracking costs, seamless returns + exchanges

Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Swap Shipping & Returns logo

Swap Shipping & Returns

Reduce shipping & tracking costs, seamless returns + exchanges

Rating

Rating

619 Reviews
9.2
22 Reviews
8.2

Pricing

Pricing

  • $20-$59 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info
  • $350 / Month
Install App More info

Features

Features

  • Real-time updates
  • Shopify integration
  • Self-service returns
  • Customized refunds
  • Custom return solutions
  • Branded return experience
  • Smart eligibility rules
  • Multiple carrier integrations
  • Instant exchanges
  • Negotiated shipping rates
  • Full package protection
  • Customizable logistics
  • Cross-border commerce

Screenshots

Screenshots

Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot
+ 1 more
Parcel Panel Returns &Exchange screenshot
Swap Shipping & Returns screenshot Swap Shipping & Returns screenshot Swap Shipping & Returns screenshot Swap Shipping & Returns screenshot

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Pros

Pros

  • Works well and quick chat support
  • Saves time and provides a professional look and feel
  • Highly praised customer service
  • Simplifies the returns process for Shopify stores
  • Easy-to-use interface for both customers and administrators
  • Enhances customer satisfaction
  • Flexible customization options
  • Integration with various couriers and shipping platforms
  • Auto-sync with Shopify and auto-track return shipment status
  • Reduces logistics costs with negotiated shipping rates
  • Incentivizes instant exchanges and store credit over refunds
  • Fully customizable to brand preferences
  • Saves time by handling direct relationships with return shipping carriers
  • Enables international business growth with cross-border commerce
  • Provides full protection for every package
  • Excellent onboarding process with comprehensive support
  • User-friendly interface exceeds expectations

Cons

Cons

  • Limited ability to charge return fees for various exchange reasons
  • Cannot charge return fees for both refunds and exchanges simultaneously
  • Geared primarily to the US market
  • Lacks adequate courier integrations for UK merchants
  • Requires a subscription fee for SendCloud, the only UK courier option
  • Complex process to request alternative UK couriers
  • Some UK customers may get stuck without available courier options
  • No explicit mention of potential issues with setting customization preferences
  • Dependence on effectiveness of carrier relationships for optimal savings

Categories

Categories

Launched

Launched

Mar 25, 2025
Mar 25, 2025

Developer

Developer

Built by Channelwill

Apps:

8

Average Rating:

4.3

Reviews:

20,932

Built by Swap-Commerce (Dev)

Apps:

2

Average Rating:

4.8

Reviews:

41

Make Your Choice

Make Your Choice

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