Klaviyo vs BK Reviews: Best Shopify Review App

Name: BK Reviews
Brand: BK Company LTDA

Are you a Shopify store owner trying to decide between Klaviyo Reviews and BK Reviews to manage and showcase customer feedback? Our comprehensive comparison delves into the features, pricing, customer support, and overall effectiveness of these two popular review apps. Understanding the strengths and potential limitations of each option will empower you to select the most suitable tool to enhance your store's credibility and foster trust with potential customers. Whether you aim to boost sales through enriched customer reviews or streamline your feedback management process, this guide is tailored to help you make an informed decision that aligns with your business goals on Shopify.

Klaviyo Reviews

Build 5-star experiences for your customers.

BK Reviews

Beautiful and easy-to-use customer review manager.

Klaviyo Reviews

Build 5-star experiences for your customers.

BK Reviews

Beautiful and easy-to-use customer review manager.

Rating

127 Reviews

8.5

59 Reviews

8.3

Pricing

Install App More info

Features

Collect reviews
Import reviews
Display options
Review migration
Automate review requests
Showcase top reviews
Build segments
Reward reviewers

Review management
Instant feedback
Review widget
Simple panel
Optimized algorithms

Screenshots

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Pros

Consolidates all product review data in one platform, making it easier to manage
Ensures review requests are on brand, on time, and not sent multiple times to the same user
Automates review requests through both email and SMS, saving time and reducing manual tasks
Allows showcasing of top reviews in emails and on the website, which can enhance credibility and sales
Enables segmentation based on star rating and custom questions, allowing for targeted marketing strategies
Offers rewards for reviewers with unique coupons, which can increase engagement and incentives for leaving reviews
Supports importing of previous product reviews, ensuring continuity and comprehensiveness in review data
Offers diverse display options such as all reviews page, carousels, filtering, media galleries, and more, providing customizable ways to present reviews
Facilitates multiple ways to collect reviews including automations, email requests, forms, and SMS requests, making it flexible for different business needs

Intuitive and easy-to-use interface for managing customer reviews
Comprehensive feedback access to gauge product appeal
Advanced and optimized algorithms for an improved review management experience
Includes a review widget for customers to share their experiences
Scalable review management system

Cons

No mention of multi-language support, which could be a limitation for global businesses
Initial setup and integration might be complex and require technical know-how
Heavy reliance on existing templates and automation rules might limit customization options for some users
The app may have a learning curve for new users who are not familiar with Klaviyo’s platform

Horrible customer support as reported by users
Issues with duplicated billing and unresolved customer service inquiries
Frequent bugs and technical issues reported by users
App functionality ceases upon stopping payment
Accusations of unethical practices like bribing customers for good reviews

Launched

Jun 08, 2022

Nov 02, 2023

Developer

Built by Klaviyo

Apps:

Average Rating:

4.7

Reviews:

2,550

Built by BK Company LTDA

Apps:

Average Rating:

4.2

Reviews:

Make Your Choice

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Klaviyo vs BK Reviews: Best Shopify Review App

Klaviyo Reviews

BK Reviews

Klaviyo Reviews