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Pros
Pros
Finely control shipping rates with advanced yet simple conditional logic
Hide, show, add to, or subtract from a shipping rate based on a wide variety of variables and conditions including postal codes, SKU, tags, etc
Advanced features like Service Codes, Product Groups, Package Settings, Custom Titles, Combined Rates, % of Product Price, Per Pound, Per Item, etc
Highly rated customer support available via email and phone
Reliable real-time carrier rates
Control over shipping rate titles and how to combine rates
Ability to restrict some products from shipping to certain areas
Detailed settings for each product group
Flexible and easy to express conditional logic with many variables and conditions
Efficiently solves shipping label printing and fulfilment headaches
Australian business with local support
Saves time and reduces errors
Allows users to spend more time growing their business
Manages all shipments in one simple interface
Supports multiple carriers including Australia Post, Auspost MyPost, eParcel, Startrack, DHL, Sendle, Aramex, and Couriers Please
Prints labels, invoices, and picklists for streamlined order packing
Easily fulfills Shopify orders
Connects and compares multiple carriers to choose the best shipping options
Sends fulfillment data (tracking) to Shopify
Highly praised for solving specific shipping issues
Excellent ongoing support
Cons
Cons
Complexity: Setting up detailed conditional shipping rules might be overwhelming for new users
Dependency: High reliance on customer support as seen from the reviews, which might indicate a steep learning curve
Potential for issues: Despite not facing frequent problems, users did report needing support occasionally to resolve issues
Only supports businesses shipping within Australia
No mention of international carrier support which could be a limitation for some businesses
Potential learning curve for full utilization of the app's features