Compare Shiprocket: eCommerce Shipping vs NimbusPost‑ eCommerce Shipping

Name: NimbusPost‑ eCommerce Shipping
Brand: Nimbuspost

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

NimbusPost‑ eCommerce Shipping

Bring down ecommerce logistics expenses and boost your margin

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

NimbusPost‑ eCommerce Shipping

Bring down ecommerce logistics expenses and boost your margin

Rating

552 Reviews

2.8

58 Reviews

7.9

Pricing

Install App More info

Features

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

Automated order importing
Reduce rto with ivr
Superior post-shipment

Screenshots

Shiprocket: eCommerce Shipping screenshot

NimbusPost‑ eCommerce Shipping screenshot

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Pros

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

Automated order importing
Reduction in Return to Origin (RTO) rates with IVR call feature
Superior post-shipment experience
Integration with ecommerce stores for streamlined logistics
AI and advanced automation technology

Cons

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

Poor customer support
Disputes regarding weight are not resolved in favor of the customer
Need for voice recordings to reattempt delivery, which can be cumbersome
Frequent fake delivery attempts by shipping partners, leading to high RTO
Unreliable tracking and delivery timelines

Launched

Jul 05, 2017

Nov 16, 2022

Developer

Built by Shiprocket - Shipping in India

Apps:

Average Rating:

2.2

Reviews:

570

Built by Nimbuspost

Apps:

Average Rating:

3.5

Reviews:

Make Your Choice

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Compare Shiprocket: eCommerce Shipping vs NimbusPost‑ eCommerce Shipping

Shiprocket: eCommerce Shipping

NimbusPost‑ eCommerce Shipping

Shiprocket: eCommerce Shipping