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Shiprocket: eCommerce Shipping logo

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Zenstores: UK Shipping logo

Zenstores: UK Shipping

Faster, easier & cheaper shipping for UK-based businesses

Shiprocket: eCommerce Shipping logo

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Zenstores: UK Shipping logo

Zenstores: UK Shipping

Faster, easier & cheaper shipping for UK-based businesses

Rating

Rating

945 Reviews
9
132 Reviews
9.1

Pricing

Pricing

  • $17-$52 / Month
  • Free Plan Available
Try for Free More info
  • Free App
  • Free Plan Available
Try for Free More info

Features

Features

  • Returns management
  • International shipping
  • Branded tracking page
  • Competitive shipping rates
  • Courier recommendation
  • Refund management
  • Instant order updates
  • Automated shipping workflows
  • Buyer communication
  • Print shipping labels
  • Import orders automatically
  • Automate order management
  • Connect leading carriers
  • Dispatch orders efficiently

Screenshots

Screenshots

Shiprocket: eCommerce Shipping screenshot Shiprocket: eCommerce Shipping screenshot Shiprocket: eCommerce Shipping screenshot Shiprocket: eCommerce Shipping screenshot
Zenstores: UK Shipping screenshot Zenstores: UK Shipping screenshot Zenstores: UK Shipping screenshot Zenstores: UK Shipping screenshot

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Pros

Pros

  • Unified interface to manage shipping with over 25+ courier partners
  • Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
  • Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
  • Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
  • Provides competitive shipping rates
  • Connects with leading carriers in the UK, including Royal Mail, DHL, DPD, and Evri
  • Allows shipping both domestically and internationally
  • Lets you print shipping labels with your own carrier accounts
  • Offers discounted shipping rates for those without their own carrier accounts
  • Suitable for businesses of all sizes, including those new to ecommerce and those shipping thousands of orders a month
  • Automatically imports orders from Shopify and all leading marketplaces
  • Enables printing of shipping labels, fulfilment documents, and invoices with just a few clicks
  • Provides powerful, easy-to-use order management features to automate shipping
  • Includes a dispatch feature to keep customers in the loop, enhancing customer service
  • App is described as easy to use, reliable, and good value for money based on user review

Cons

Cons

  • Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
  • Poor customer service and support, requiring multiple follow-ups (7-10 calls)
  • Problems with missed pickups and lack of communication regarding delays
  • Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
  • Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
  • Complaints about inconsistent rate calculations leading to unexpected charges
  • Problems with early COD payments not being processed timely, affecting cash flow for businesses
  • Frequent weight discrepancy issues and arbitrary deductions from wallet balances
  • Customer care often disconnects calls and provides unhelpful responses
  • Limited to UK-based businesses, which restricts global applicability
  • No specific mention of customer support quality or availability in the description
  • Lack of detailed metrics or analytics features as per the description
  • No information on integration with other e-commerce platforms beyond Shopify

Categories

Categories

Launched

Launched

Jul 05, 2017
Apr 06, 2015

Developer

Developer

Built by Shiprocket - Shipping in India

Apps:

4

Average Rating:

2.7

Reviews:

973

Built by Mechfeed Ltd

Apps:

1

Average Rating:

4.9

Reviews:

132

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