Compare ReturnZap Returns & Exchanges vs ExchangeIt Returns & Exchange

Name: ExchangeIt Returns &amp; Exchange
Brand: Stoic Labs

ReturnZap Returns & Exchanges

Advanced returns policy, exchange, credit, and shipping labels

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

ReturnZap Returns & Exchanges

Advanced returns policy, exchange, credit, and shipping labels

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Rating

92 Reviews

8.7

100 Reviews

9.1

Pricing

Install App More info

Features

Store credit options
Automated returns management
Self-serve returns portal
Integrated refunds
Exchange facilitation
Shopify deep integration
Automated return labels
Global carrier integration
Automatic/manual return approval
Advanced policy creation
Customizable return policies
Issue store credit
Automate label generation
Multiple regions support

Return management portal
Seamless returns processing
Efficient exchanges handling
Refunds management
Inventory restocking
Order management optimization
Cancellation handling
Integrated with shopify
Aftership order compatibility
Flexible inventory locations
Streamlined exchange creation
Auto-calculation of refunds
Customer detail autocompletion
Customizable shipping modifications

Screenshots

ReturnZap Returns & Exchanges screenshot

+ 2 more

ExchangeIt Returns & Exchange screenshot

+ 1 more

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Pros

Easy and fast to set up
Branded self-serve returns portal
Integrated refunds, store credit, and exchanges
Deep integration to Shopify returns
Automated return labels for dozens of carriers worldwide
Option for automatic return approval or manual review
Advanced returns policies for final sale items
Reduce refunds with integrated exchange options
Enforce custom return policies
Issue store credit with optional bonus credit
No fees per return and no cap on returns or exchanges
Top-notch customer support
Efficient return process for customers
Highly recommended by users

Seamlessly process returns and exchanges from Shopify Admin
Works with orders fulfilled by Aftership
Efficiently handle cancellation and refund requests
Streamline order and inventory management
Simplify the return form process
Manage returns and refunds directly within Shopify Admin for streamlined operations
Flexible inventory restock by choosing products and selecting inventory locations
Create exchange orders directly within your orders page, simplifying the fulfillment process
Flexible refund options: auto-calculate or customize refunds from returned items
Autocomplete customer details and modify shipping as needed for seamless returns

Cons

The detailed reviews did not explicitly mention any cons
Potential cons might include the need for consistent customer support
Another potential con is the dependency on deep integration with Shopify

Limited to Shopify Admin, may not be suitable for non-Shopify platforms
Dependent on Aftership for order fulfillment, which may not be preferable for all users
Potential learning curve for new users in integrating and utilizing all features efficiently
Customer support response times can vary

Launched

Apr 18, 2025

Developer

Built by ReturnZap

Apps:

Average Rating:

Reviews:

Built by Stoic Labs

Apps:

Average Rating:

4.9

Reviews:

126

Make Your Choice

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Compare ReturnZap Returns & Exchanges vs ExchangeIt Returns & Exchange

ReturnZap Returns & Exchanges

ExchangeIt Returns & Exchange

ReturnZap Returns & Exchanges