Compare ExchangeIt Returns & Exchange vs ReturnGO Returns & Exchanges

Name: ReturnGO Returns &amp; Exchanges
Brand: Shopify

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Overview

What is ReturnGO Returns & Exchanges?

ReturnGO is a Shopify returns management app that focuses on reducing return costs and increasing revenue through exchanges. It offers AI-powered recommendations and seamless integrations.

Key Strengths:

AI-driven exchange suggestions to retain revenue
Automated label generation and tracking
Supports multi-language and multi-currency stores

Rating

89 Reviews

9.1

325 Reviews

9.1

Pricing

Install App More info

Features

Return management portal
Seamless returns processing
Efficient exchanges handling
Refunds management
Inventory restocking
Order management optimization
Cancellation handling
Integrated with shopify
Aftership order compatibility
Flexible inventory locations
Streamlined exchange creation
Auto-calculation of refunds
Customer detail autocompletion
Customizable shipping modifications

Store credit options
Order tracking
One-click exchanges
Carrier integrations
Automated return portal
Policy rule customization
Return reasons automation
Pre-paid return labels

Screenshots

ExchangeIt Returns & Exchange screenshot

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Pros

Seamlessly process returns and exchanges from Shopify Admin
Works with orders fulfilled by Aftership
Efficiently handle cancellation and refund requests
Streamline order and inventory management
Simplify the return form process
Manage returns and refunds directly within Shopify Admin for streamlined operations
Flexible inventory restock by choosing products and selecting inventory locations
Create exchange orders directly within your orders page, simplifying the fulfillment process
Flexible refund options: auto-calculate or customize refunds from returned items
Autocomplete customer details and modify shipping as needed for seamless returns

Allows management of returns, exchanges, refunds, return labels, and credits in one place
Provides one-click exchanges with an automated, branded, AI-powered return portal
Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
Automates RMA process and email notifications
Offers order tracking and notifications for every shipment
Supports product and variant exchange, gift returns, order cancellation, and store credit
Flexible return reasons and options for follow-up questions, image, and video upload
Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
Automatically generated pre-paid return shipping labels for tracking returns
Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

Limited to Shopify Admin, may not be suitable for non-Shopify platforms
Dependent on Aftership for order fulfillment, which may not be preferable for all users
Potential learning curve for new users in integrating and utilizing all features efficiently
Customer support response times can vary

While the app supports extensive customization, it might have a steep learning curve for new users
Dependence on third-party integrations, which might require separate configurations

Launched

Sep 27, 2015

Sep 13, 2020

Developer

Built by Stoic Labs

Apps:

Average Rating:

4.9

Reviews:

110

Built by Shopify

Apps:

1868

Average Rating:

2.9

Reviews:

70,971

Make Your Choice

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Compare ExchangeIt Returns & Exchange vs ReturnGO Returns & Exchanges

ExchangeIt Returns & Exchange

ReturnGO Returns & Exchanges

ExchangeIt Returns & Exchange