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UserLoop Surveys & Feedback logo

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

POWR: Customer Survey | Poll logo

POWR: Customer Survey | Poll

Collect Feedback with a Post-Purchase Survey for Improvement

UserLoop Surveys & Feedback logo

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

POWR: Customer Survey | Poll logo

POWR: Customer Survey | Poll

Collect Feedback with a Post-Purchase Survey for Improvement

Rating

Rating

30 Reviews
9.1
110 Reviews
6.7

Pricing

Pricing

  • $19 / Month
  • Free Plan Available
  • 14 Days Free Trial
Install App More info
  • $9.99-$17.49 / Month
  • Free Plan Available
Install App More info

Features

Features

  • Multi-language support
  • Customer satisfaction tracking
  • Csv export
  • Email surveys
  • Checkout surveys
  • Ai question writing
  • Response analysis
  • Identify customer segments
  • Product improvement
  • Abandoned cart surveys
  • Response incentives
  • Instant email alerts
  • Google sheets sync
  • Pre-built templates
  • Multi-question surveys
  • Multiple field options
  • Recaptcha protection

Screenshots

Screenshots

UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot
+ 4 more
UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot
POWR: Customer Survey | Poll screenshot POWR: Customer Survey | Poll screenshot POWR: Customer Survey | Poll screenshot POWR: Customer Survey | Poll screenshot
+ 1 more
POWR: Customer Survey | Poll screenshot

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Pros

Pros

  • Comprehensive survey capabilities at multiple points in the customer journey (checkout, cart abandonment, delivery, etc)
  • AI assistance for writing survey questions and analyzing customer responses
  • Automatic translation into 100+ languages, broadening accessibility
  • Ability to identify high-value customer segments and track customer satisfaction
  • Supports checkout extensibility and various survey delivery methods (email, link)
  • Options to incentivize responses with discount codes and gift cards
  • Export survey response data to CSV for further analysis
  • AI-powered analytics segment responses by spend, AOV, and customer profile
  • Offers insight into customer experience to improve marketing and sales strategies
  • Helps pinpoint what drives sales and what may cause customer loss
  • Easy-to-use with many integrations and pre-built templates
  • Allows creation of unlimited surveys and polls
  • Auto-saves all data to a Responses Dashboard for easy access
  • Provides instant email alerts for responses and syncs with Google Sheets
  • Various field options available like dropdowns, multiple choice, email, images, and star ratings
  • Includes reCAPTCHA to prevent spam responses

Cons

Cons

  • Potential complexity in setting up and managing multiple surveys across different stages
  • Dependence on AI accuracy for writing effective survey questions and analyzing responses
  • Possible language translation inaccuracies, despite the wide range
  • Limited customization options for surveys and polls
  • Advanced features may require a paid subscription
  • Integration with other platforms might have occasional issues
  • User interface could be simpler for less tech-savvy users

Categories

Categories

Launched

Launched

Mar 28, 2025
Mar 28, 2025

Developer

Developer

Built by UserLoop

Apps:

1

Average Rating:

5

Reviews:

30

Built by POWR.io

Apps:

31

Average Rating:

4.3

Reviews:

5,174

Make Your Choice

Make Your Choice

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