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Omnisend Email Marketing & SMS logo

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Fastr: SMS & Email Marketing logo

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Omnisend Email Marketing & SMS logo

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Fastr: SMS & Email Marketing logo

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Rating

Rating

5,975 Reviews
9
275 Reviews
5.5

Pricing

Pricing

  • $16-$59 / Month
  • Free Plan Available
Try for Free More info
  • $6.99-$29.99 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Abandoned cart recovery
  • Personalized emails
  • Exit-intent popups
  • Email marketing automation
  • Campaign analytics
  • Spin-to-win games
  • Sms campaigns
  • Landing pages
  • Ready-made templates
  • Welcome workflows
  • Signup forms
  • Automated segmentations
  • Simple setup
  • Multi-channel reminders
  • Automated sms reminders
  • Email marketing
  • Web push notifications
  • Abandonment protection
  • Browse abandonment push
  • Re-engagement tools
  • Sms bump nudges
  • Checkout boost
  • Template-based flows

Screenshots

Screenshots

Omnisend Email Marketing & SMS screenshot Omnisend Email Marketing & SMS screenshot Omnisend Email Marketing & SMS screenshot Omnisend Email Marketing & SMS screenshot
+ 2 more
Omnisend Email Marketing & SMS screenshot Omnisend Email Marketing & SMS screenshot
Fastr: SMS & Email Marketing screenshot Fastr: SMS & Email Marketing screenshot Fastr: SMS & Email Marketing screenshot Fastr: SMS & Email Marketing screenshot
+ 1 more
Fastr: SMS & Email Marketing screenshot

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Pros

Pros

  • Packed with features making it easy to grow email lists with landing pages & popups
  • Hundreds of pre-made email templates, eliminating the need for coding
  • Personalized emails for effective abandoned cart & welcome automation workflows
  • 24/7 email & live chat support for all users, including free plan users
  • Seamless integration with Shopify
  • Detailed metrics and analytics showing app’s impact on revenue
  • Extremely user-friendly for beginners
  • High-quality educational resources and marketing blogs
  • Effective customer support, frequently praised in user reviews
  • Includes additional features like exit-intent popups, spin-to-win, and product reviews
  • Easy setup and intuitive interface, making it accessible even for non-technical users
  • Comprehensive multi-channel cart recovery strategy including SMS, email, and push notifications
  • Highly effective in recovering lost sales, with significant boosts in open and response rates for SMS
  • Exceptional customer support praised for being prompt, helpful, and personalized (specifically mentioning team members like Patrick and David)
  • Offers automated SMS cart reminders, reducing manual work and increasing efficiency
  • Simple to configure and start using with helpful templates and flows
  • Proactive support, ensuring smooth operation and tackling issues before they arise

Cons

Cons

  • Interface might not be the most intuitive initially
  • Issue reported with coupons having dark backgrounds causing date visibility problems
  • Reports of unapproved widgets being added to product pages affecting conversions
  • Perceived high increase in subscription prices
  • Restrictions in the free version such as inability to remove the watermark, leading to reduced professionalism
  • Confusing refund policy and complaints of poor handling of refunds
  • User complaints about non-responsive customer support, particularly regarding unresolved technical issues
  • Problems with the definition of 'unlimited' services causing disruptions
  • Complaints about being charged monthly despite low or no usage of services
  • Issues with SMS functionality, such as not providing dedicated toll-free numbers and delays in purchasing credits
  • Some users reported unauthorized charges and hidden fees, leading to accusations of being scammed
  • Issues with billing transparency and unexpected fees, which have been blamed on Shopify API problems
  • Negative reviews highlight non-responsive or inconsistent customer support in resolving billing disputes
  • Trust issues due to the discrepancies between the app's advertised features and actual billing practices

Categories

Categories

Launched

Launched

Mar 09, 2014
Aug 12, 2020

Developer

Developer

Built by Omnisend

Apps:

1

Average Rating:

4.7

Reviews:

5,975

Built by Royal Apps

Apps:

5

Average Rating:

4.9

Reviews:

2,692

Make Your Choice

Make Your Choice

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