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SH: WhatsApp Chat & Abandoned

WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

SH: WhatsApp Chat & Abandoned

WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Rating

Rating

61 Reviews
1.9
146 Reviews
7.6

Pricing

Pricing

  • $5 / Month
  • Free Plan Available
  • $15-$45 / Month
  • 14 Days Free Trial

Features

Features

  • Customizable templates
  • Marketing automation
  • Abandoned cart recovery
  • Whatsapp live chat
  • Automatic notifications
  • Cash on delivery
  • Real-time data
  • Sales monitoring
  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies

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Pros

Pros

  • Easy to configure, allowing for quick setup
  • Customer support is always available and highly competent
  • Effective in recovering abandoned carts through WhatsApp and recapturing lost sales
  • Automated and customizable WhatsApp templates improve ROI and conversion rates
  • Facilitates real-time sales monitoring and improvements through data analytics
  • Provides a WhatsApp Chat button for enhanced customer support
  • Offers a WhatsApp Share button to increase referral sales
  • Helps boost revenues by offering discounts and bringing back lost customers
  • Notifies customers about each order activity via WhatsApp
  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility

Cons

Cons

  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users

Launched

Launched

May 19, 2021
Jul 13, 2021

Developer

Developer

Apps:

3

Average Rating:

3.1

Reviews:

265

Apps:

2

Average Rating:

3.9

Reviews:

367

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