Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

eBay Importer by Infoshore

Import, Export eBay products & sync in real-time. 24/7 support

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

eBay Importer by Infoshore

Import, Export eBay products & sync in real-time. 24/7 support

Rating

Rating

945 Reviews
9
433 Reviews
8.4

Pricing

Pricing

  • $17-$52 / Month
  • Free Plan Available
  • $17.99-$99.99 / Month
  • Free Plan Available

Features

Features

  • Returns management
  • International shipping
  • Branded tracking page
  • Competitive shipping rates
  • Courier recommendation
  • Refund management
  • Instant order updates
  • Automated shipping workflows
  • Buyer communication
  • Seamless integration
  • Real-time sync
  • Multiple variants
  • Export options
  • Bulk import
  • Two-way inventory
  • Custom imports
  • High-res images
  • Price customization
  • Category import
  • Template removal

Screenshots

Screenshots

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Pros

Pros

  • Unified interface to manage shipping with over 25+ courier partners
  • Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
  • Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
  • Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
  • Provides competitive shipping rates
  • Seamlessly integrates Shopify and eBay, ensuring real-time synchronization
  • Two-way inventory sync allows effortless management of high-resolution images, multiple variants, and listing data
  • Customizable features enable tailored pricing, import categories, and removal of description templates
  • Supports bulk importation of products from eBay, including handling of relistings
  • Dedicated 24/7 customer support to cater to custom import and export requirements
  • Positive user feedback highlighting ease of use and responsive customer service

Cons

Cons

  • Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
  • Poor customer service and support, requiring multiple follow-ups (7-10 calls)
  • Problems with missed pickups and lack of communication regarding delays
  • Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
  • Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
  • Complaints about inconsistent rate calculations leading to unexpected charges
  • Problems with early COD payments not being processed timely, affecting cash flow for businesses
  • Frequent weight discrepancy issues and arbitrary deductions from wallet balances
  • Customer care often disconnects calls and provides unhelpful responses
  • Some users report issues with duplicate products when importing large quantities
  • Negative user experience with delays in support response and store credit processing
  • A specific case of Shopify freezing the store during the importing process

Launched

Launched

Jul 05, 2017
Oct 19, 2017

Developer

Developer

Apps:

4

Average Rating:

2.7

Reviews:

973

Apps:

6

Average Rating:

3.3

Reviews:

659

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