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O: WhatsApp Chat, Contact Form
Live chat with shoppers on Facebook Messenger, Instagram &more
JivoChat: Live Chat & WhatsApp
Omnichannel Live Chat with WhatsApp and Marketing Solutions
O: WhatsApp Chat, Contact Form
Live chat with shoppers on Facebook Messenger, Instagram &more
JivoChat: Live Chat & WhatsApp
Omnichannel Live Chat with WhatsApp and Marketing Solutions
Overview
Overview
What is O: WhatsApp Chat, Contact Form?
O WhatsApp Chat Contact Form is a Shopify app that adds a WhatsApp contact button to your store, allowing customers to reach out directly via WhatsApp for inquiries or support.
Key Strengths:
- Simple setup with no coding required
- Floating WhatsApp button for easy access
- Supports multiple languages for global stores
What is JivoChat: Live Chat & WhatsApp?
JivoChat is a live chat and messaging app that integrates WhatsApp, Facebook Messenger, and other platforms into a single dashboard. It helps businesses manage customer inquiries efficiently.
Key Strengths:
- Multi-channel support (WhatsApp, Messenger, Telegram, etc.)
- CRM integration and automation tools
- Mobile app for on-the-go support
Rating
Rating
Pricing
Pricing
Features
Features
- Live chat widget
- One-click integration
- Persistent conversions
- Real-time conversations
- Superior deliverability
- Real-time messages
- Centralized customer engagement
- Insightful tracking data
- Increased sales support
- Central engagement hub
- 24/7 customer care
- Reach beyond website
- Modern widget design
- Cross-platform support (facebook, instagram, whatsapp)
- Whatsapp integration
- Integrated crm
- Omnichannel chat
- Marketing solutions
- Inbox management
Pros
Pros
- One-click integration with multiple platforms like Facebook Messenger, WhatsApp, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, and Telegram
- Helps increase sales conversions and generate leads
- Improves customer support with a single live chat button
- Customizable chat widget style, device & page targeting, and preset welcome messages
- Effectiveness analysis of each chat channel
- Positive user reviews highlighting excellent customer service and quick issue resolution
- Omnichannel support integrates various platforms, including WhatsApp, improving customer engagement
- User-friendly interface facilitates easy navigation and utilization of features
- Real-time live chat feature allows businesses to respond promptly to customer inquiries
- Marketing solutions enhance customer interaction and business growth
- Integration with other popular business tools and platforms can streamline operations
Cons
Cons
- May require technical knowledge for initial setup, which can be challenging for some users
- Reports of occasional performance issues, such as lagging or delayed notifications
- Limited customization options might not satisfy all business needs
- Potential costs associated with premium features, which can be a barrier for smaller businesses
- Dependence on internet connectivity can restrict functionality in areas with poor service
Launched
Launched
Developer
Developer
9
Average Rating:4.9
Reviews:555
1507
Average Rating:2.8
Reviews:46,806
