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Shipway: Logistics Aggregation

Carrier Aggregation, Own carrier shipping, Track & Notify..

iThink Logistics

E-commerce shipping solution in India

Shipway: Logistics Aggregation

Carrier Aggregation, Own carrier shipping, Track & Notify..

iThink Logistics

E-commerce shipping solution in India

Rating

Rating

423 Reviews
6.8
132 Reviews
9.1

Pricing

Pricing

  • $39.99-$169.99 / Month
  • Free Plan Available
  • Free App
  • Free Plan Available

Features

Features

  • Return automation
  • Order processing
  • Bulk label generation
  • Fraud detection
  • Branded tracking
  • Carrier aggregation
  • Sms & whatsapp notifications
  • Ndr management
  • Real-time order sync
  • Unified dashboard
  • Multi-courier integration
  • Auto shipment import
  • Pin code coverage

Screenshots

Screenshots

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Pros

Pros

  • Carrier Aggregation for faster shipping and extended reach
  • Ability to process orders from multiple channels
  • Generation of bulk labels and invoices to streamline operations
  • Fraud detection to reduce RTO percentage
  • Branded tracking page and notifications through SMS & WhatsApp
  • NDR Panel to manage undelivered orders
  • Branded return page along with automated return pickups
  • Operational efficiency and customer-centric approach
  • Good customer service with reliable support
  • Comprehensive AI-based logistics aggregator integrating multiple courier platforms
  • Covers a large service area with over 26000 pin codes in India
  • Automatic import of shipments in one place reduces data loss and organizational hassles
  • Real-time order live-syncing for updating delivery status to customers
  • Positive feedback on the team management and support, with specific mentions of helpful managers (eg, Kalpana, Bhakti Darji)
  • Smooth and user-friendly interface as cited by multiple users

Cons

Cons

  • Limited information on integration with international shipping carriers
  • No details on pricing and subscription models
  • Potential reliance on a specific representative (eg, Rishabh) for optimal experience
  • Limited information on customization options for notifications and tracking page
  • Reported issues with incorrect weight and volumetric measurements, leading to disputes
  • Criticism of customer service staff and managers, with mentions of unresponsiveness and incompetence
  • Allegations of fake positive reviews on Google and manipulated order statuses
  • High incidence of RTO (Return to Origin) products with poor handling
  • Perceived as a scam by some users due to dishonest procedures and lack of accountability
  • Reports of exorbitant delivery costs compared to competitors

Launched

Launched

Apr 03, 2025
Apr 03, 2025

Developer

Developer

Apps:

4

Average Rating:

4.7

Reviews:

1,070

Apps:

1

Average Rating:

4.4

Reviews:

132

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