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Shopify Inbox logo

Shopify Inbox

Connect with shoppers and drive sales with chat

Dropify logo

Dropify

Import products from Dropi and Sync Orders

Shopify Inbox logo

Shopify Inbox

Connect with shoppers and drive sales with chat

Dropify logo

Dropify

Import products from Dropi and Sync Orders

Rating

Rating

6,260 Reviews
9.2
108 Reviews
3.4

Pricing

Pricing

  • Free App
  • Free Plan Available
Install App More info
  • Free App
  • Free Plan Available
Install App More info

Features

Features

  • Product recommendations
  • Seamless workflow integration
  • Live customer chat
  • Automated replies
  • Customer profile insights
  • Conversation management
  • Import products
  • Sync orders
  • One-step checkout

Screenshots

Screenshots

Shopify Inbox screenshot Shopify Inbox screenshot Shopify Inbox screenshot Shopify Inbox screenshot
+ 1 more
Shopify Inbox screenshot
Dropify screenshot Dropify screenshot Dropify screenshot Dropify screenshot
+ 1 more
Dropify screenshot

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Pros

Pros

  • Free messaging tool that integrates with Shopify
  • Allows chat with customers while they shop, leveraging live customer information
  • Enables product recommendations and offering discounts through chat
  • Automated responses, FAQs, and personalized greetings to save time
  • Manages chat from online store and Shop app in one place
  • Identifies customer profile and cart details for better service
  • Spam identification and option to block senders
  • Convenient interface that centralizes customer communications
  • Supports automated and manual replies, making it versatile
  • Improves customer service process and ensures no leads are lost
  • Easy to use on mobile, improving response time
  • Integration with Shopify platform is seamless
  • Quick Replies feature saves time on frequent questions
  • Easily import products from the Dropi platform to your Shopify store
  • Real-time synchronization of Dropi orders to streamline operations
  • One-step COD (Cash on Delivery) checkout to potentially increase sales
  • Access to all public Dropi products for seamless import

Cons

Cons

  • Search function could be improved
  • Lack of ability to star or categorize conversations
  • Issues accessing messages intermittently
  • Notifications fill email inbox unnecessarily
  • Spam from companies offering Shopify services
  • Occasional 404 errors on mobile app
  • Missing key statistics like average response time and sales tracking
  • Limited sophistication in chat management tools
  • Issues with order synchronization requiring manual intervention
  • Reinstallation problems encountered by some users causing inconvenience
  • Some users report significant operational issues leading to dissatisfaction
  • Geolocation errors in order processing causing delivery issues

Categories

Categories

Launched

Launched

Apr 19, 2025
Apr 19, 2025

Developer

Developer

Built by Shopify

Apps:

1025

Average Rating:

3.2

Reviews:

46,679

Built by Dropi

Apps:

1

Average Rating:

2.8

Reviews:

108

Make Your Choice

Make Your Choice

Install App More info View alternatives
Install App More info View alternatives

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