Compare Smile: Loyalty Rewards Program vs Marsello: Loyalty, Email, SMS

Name: Marsello: Loyalty, Email, SMS
Brand: Marsello

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Marsello: Loyalty, Email, SMS

Customer loyalty software. Rewards, points, VIP tiers, & more

Smile: Loyalty Rewards Program

Loyalty program - points, rewards, referrals, & VIP

Marsello: Loyalty, Email, SMS

Customer loyalty software. Rewards, points, VIP tiers, & more

Rating

4,000 Reviews

9.4

174 Reviews

5.5

Pricing

Install App More info

Features

App integrations
Multi-language support
Coupons and discounts
Vip tiers
Membership perks
Referral programs
Engagement nudges
Customizable rewards
Guest shopper points
Program translation

Marketing automation
Vip tiers
Product recommendations
Custom rewards
No-code setup
Email campaigns
Referral programs
Pos integration
Customer insights
Advanced reporting
Welcome emails
Sms campaigns
Abandoned cart emails
Points rewards
Drip campaigns
Social media integrations

Screenshots

+ 5 more

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Pros

No coding required for setup
Easy integration with various apps
Highly customizable to match brand aesthetics
Supports multiple languages
Offers various types of rewards and programs
Comprehensive support from a responsive team
Positive feedback on customer service and support
Effective at boosting sales and brand loyalty
Good documentation available
Free plan available that works well for some users

Helps brands launch a world-class loyalty & rewards program
Works seamlessly with Shopify and existing POS systems
Enables acquisition of loyalty members through points, rewards, discounts, VIP tiers, and referrals
Offers powerful email marketing and SMS campaign tools
Uses sales data from POS & Shopify for marketing insights
Integrated loyalty rewards and marketing automation tools
Provides insights into customer behavior to improve marketing decisions
Allows design and launch of an omnichannel loyalty program with no coding required
Enhances customer growth with email campaigns, automations, and notifications
Creates a seamless loyalty experience by connecting eCommerce & POS systems
Increases customer retention with customizable rewards, points, and VIP tiers
Includes advanced reporting tools to review which tactics deliver the best results

Cons

High cost for small businesses
Some features locked behind higher-tier plans
Issues with translating certain elements fully
Complaints about slow response time for support
No live chat support for quick assistance
Difficulty in setup for some users
Not available for Shopify's Starter Pack users

Limited to integration primarily with Shopify and existing POS systems, which may exclude non-Shopify users
Potential complexity in setting up and managing various marketing tools and campaigns
Possibly high learning curve for users unfamiliar with loyalty programs and marketing automation
Additional costs for SMS campaigns may impact budget

Launched

Dec 01, 2014

May 28, 2017

Developer

Built by Smile.io

Apps:

Average Rating:

4.9

Reviews:

4,000

Built by Marsello

Apps:

Average Rating:

4.1

Reviews:

422

Make Your Choice

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Compare Smile: Loyalty Rewards Program vs Marsello: Loyalty, Email, SMS

Smile: Loyalty Rewards Program

Marsello: Loyalty, Email, SMS

Smile: Loyalty Rewards Program