Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

SmartCA: Customer Attribute

Add unlimited number of fields to registration and cart page

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

SmartCA: Customer Attribute

Add unlimited number of fields to registration and cart page

Rating

Rating

24 Reviews
9.1
245 Reviews
7.6

Pricing

Pricing

  • $25-$50 / Month
  • 28 Days Free Trial
  • $14.99-$39.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Segmentation options
  • Rule-based questions
  • Ai-powered dashboard
  • Actionable recommendations
  • Attribution insights
  • Brand sentiment analysis
  • User discovery feedback
  • Submission reports
  • Custom registration fields
  • Custom cart fields
  • Customer data collection
  • Edit account information
  • Image upload options
  • Attributes on checkout
  • Email template integration

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Pros

Pros

  • Cost-effective solution compared to other platforms
  • Easy to set up and use, with quick installation
  • Provides valuable insights into customer base, marketing efforts, and site issues
  • AI-powered dashboard with actionable recommendations
  • Ability to segment questions by various ecommerce variables such as device, shipping address, and product type
  • Good customer support and responsiveness post-implementation
  • No performance impact on the store, as officially tested by Shopify
  • Allows shop owners to collect all necessary information about customers
  • Customers can upload images and edit their information on the account page
  • Ability to place fields on the registration, account, and cart pages to gather customer data
  • Customers can select from available options, type text, leave comments, etc
  • Captured attributes are shown on the checkout page, email templates, and particular products

Cons

Cons

  • Limited user feedback available for comprehensive analysis
  • Potential learning curve for utilizing AI-powered analytics optimally
  • Inconsistent performance; sometimes the app works and sometimes it doesn't
  • Issues with required fields preventing customers from checking out despite entering information
  • Conditional attributes don't always function properly
  • Customer service is reported as terrible
  • May cause frustration for both shop owners and customers due to unpredictable behavior

Launched

Launched

Jul 21, 2021
Mar 21, 2017

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

24

Apps:

4

Average Rating:

4.7

Reviews:

3,778

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