Compare Census: Customer Surveys vs SmartCA: Customer Attribute

Name: SmartCA: Customer Attribute
Brand: Smartify Apps

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

SmartCA: Customer Attribute

Add unlimited number of fields to registration and cart page

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

SmartCA: Customer Attribute

Add unlimited number of fields to registration and cart page

Rating

23 Reviews

9.1

67 Reviews

7.6

Pricing

Install App More info

Features

Segmentation options
Rule-based questions
Ai-powered dashboard
Actionable recommendations
Attribution insights
Brand sentiment analysis
User discovery feedback
Submission reports

Custom registration fields
Custom cart fields
Customer data collection
Edit account information
Image upload options
Attributes on checkout
Email template integration

Screenshots

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Pros

Cost-effective solution compared to other platforms
Easy to set up and use, with quick installation
Provides valuable insights into customer base, marketing efforts, and site issues
AI-powered dashboard with actionable recommendations
Ability to segment questions by various ecommerce variables such as device, shipping address, and product type
Good customer support and responsiveness post-implementation
No performance impact on the store, as officially tested by Shopify

Allows shop owners to collect all necessary information about customers
Customers can upload images and edit their information on the account page
Ability to place fields on the registration, account, and cart pages to gather customer data
Customers can select from available options, type text, leave comments, etc
Captured attributes are shown on the checkout page, email templates, and particular products

Cons

Limited user feedback available for comprehensive analysis
Potential learning curve for utilizing AI-powered analytics optimally

Inconsistent performance; sometimes the app works and sometimes it doesn't
Issues with required fields preventing customers from checking out despite entering information
Conditional attributes don't always function properly
Customer service is reported as terrible
May cause frustration for both shop owners and customers due to unpredictable behavior

Launched

Jul 21, 2021

Mar 21, 2017

Developer

Built by Vervaunt

Apps:

Average Rating:

Reviews:

Built by Smartify Apps

Apps:

Average Rating:

4.6

Reviews:

895

Make Your Choice

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Compare Census: Customer Surveys vs SmartCA: Customer Attribute

Census: Customer Surveys

SmartCA: Customer Attribute

Census: Customer Surveys