Compare Omnisend Email Marketing & SMS vs Attentive: AI‑led Email &SMS

Name: Attentive: AI‑led Email &amp;SMS
Brand: Attentive

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Attentive: AI‑led Email &SMS

SMS marketing built to help e-commerce brands increase revenue

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Attentive: AI‑led Email &SMS

SMS marketing built to help e-commerce brands increase revenue

Rating

2,937 Reviews

7.9

96 Reviews

7.6

Pricing

Install App More info

Features

Abandoned cart recovery
Personalized emails
Exit-intent popups
Email marketing automation
Campaign analytics
Spin-to-win games
Sms campaigns
Landing pages
Ready-made templates
Welcome workflows
Signup forms
Automated segmentations

Customer support
Order updates
Prewritten templates
Two-tap technology
Two-way messages
Text-to-buy
Playbook guidance
Sms segmentation
Personalized conversations

Screenshots

Omnisend Email Marketing & SMS screenshot

+ 2 more

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Pros

Packed with features making it easy to grow email lists with landing pages & popups
Hundreds of pre-made email templates, eliminating the need for coding
Personalized emails for effective abandoned cart & welcome automation workflows
24/7 email & live chat support for all users, including free plan users
Seamless integration with Shopify
Detailed metrics and analytics showing app’s impact on revenue
Extremely user-friendly for beginners
High-quality educational resources and marketing blogs
Effective customer support, frequently praised in user reviews
Includes additional features like exit-intent popups, spin-to-win, and product reviews

Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from an industry-leading team
Prewritten campaign templates save time
Quickly grow text and email subscriber lists with patented two-tap technology
Send personalized two-way messages across customer lifecycle
Supports multiple use cases such as limited-time offers, new products, order updates, customer support, and Text-to-Buy via Shop Pay
Helps set, track, and deliver program KPIs
Utilizes rich identity data points for segmentation and personalization
Drives high click-through rates with personalized messages
Ensures compliance with in-house TCPA experts and templates

Cons

Interface might not be the most intuitive initially
Issue reported with coupons having dark backgrounds causing date visibility problems
Reports of unapproved widgets being added to product pages affecting conversions
Perceived high increase in subscription prices
Restrictions in the free version such as inability to remove the watermark, leading to reduced professionalism
Confusing refund policy and complaints of poor handling of refunds
User complaints about non-responsive customer support, particularly regarding unresolved technical issues
Problems with the definition of 'unlimited' services causing disruptions
Complaints about being charged monthly despite low or no usage of services
Issues with SMS functionality, such as not providing dedicated toll-free numbers and delays in purchasing credits

Promises of white glove service and dedicated team member support are not always fulfilled
Customer support can be unreliable with reports of lack of follow-up and training
Issues with initial on-boarding and support once signed up

Launched

Mar 09, 2014

Jul 01, 2020

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by Attentive

Apps:

Average Rating:

4.6

Reviews:

Make Your Choice

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Compare Omnisend Email Marketing & SMS vs Attentive: AI‑led Email &SMS

Omnisend Email Marketing & SMS

Attentive: AI‑led Email &SMS

Omnisend Email Marketing & SMS