Compare Omnisend Email Marketing & SMS vs Fastr: SMS & Email Marketing

Name: Fastr: SMS &amp; Email Marketing
Brand: Rapi Apps

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Omnisend Email Marketing & SMS

Drive sales with email marketing, newsletters, SMS, and popups

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Rating

2,801 Reviews

9.3

55 Reviews

6.9

Pricing

Install App More info

Features

Abandoned cart recovery
Personalized emails
Exit-intent popups
Email marketing automation
Campaign analytics
Spin-to-win games
Sms campaigns
Landing pages
Ready-made templates
Welcome workflows
Signup forms
Automated segmentations

Simple setup
Multi-channel reminders
Automated sms reminders
Email marketing
Web push notifications
Abandonment protection
Browse abandonment push
Re-engagement tools
Sms bump nudges
Checkout boost
Template-based flows

Screenshots

Omnisend Email Marketing & SMS screenshot

+ 2 more

+ 1 more

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Pros

Packed with features making it easy to grow email lists with landing pages & popups
Hundreds of pre-made email templates, eliminating the need for coding
Personalized emails for effective abandoned cart & welcome automation workflows
24/7 email & live chat support for all users, including free plan users
Seamless integration with Shopify
Detailed metrics and analytics showing app’s impact on revenue
Extremely user-friendly for beginners
High-quality educational resources and marketing blogs
Effective customer support, frequently praised in user reviews
Includes additional features like exit-intent popups, spin-to-win, and product reviews

Easy setup and intuitive interface, making it accessible even for non-technical users
Comprehensive multi-channel cart recovery strategy including SMS, email, and push notifications
Highly effective in recovering lost sales, with significant boosts in open and response rates for SMS
Exceptional customer support praised for being prompt, helpful, and personalized (specifically mentioning team members like Patrick and David)
Offers automated SMS cart reminders, reducing manual work and increasing efficiency
Simple to configure and start using with helpful templates and flows
Proactive support, ensuring smooth operation and tackling issues before they arise

Cons

Interface might not be the most intuitive initially
Issue reported with coupons having dark backgrounds causing date visibility problems
Reports of unapproved widgets being added to product pages affecting conversions
Perceived high increase in subscription prices
Restrictions in the free version such as inability to remove the watermark, leading to reduced professionalism
Confusing refund policy and complaints of poor handling of refunds
User complaints about non-responsive customer support, particularly regarding unresolved technical issues
Problems with the definition of 'unlimited' services causing disruptions
Complaints about being charged monthly despite low or no usage of services
Issues with SMS functionality, such as not providing dedicated toll-free numbers and delays in purchasing credits

Some users reported unauthorized charges and hidden fees, leading to accusations of being scammed
Issues with billing transparency and unexpected fees, which have been blamed on Shopify API problems
Negative reviews highlight non-responsive or inconsistent customer support in resolving billing disputes
Trust issues due to the discrepancies between the app's advertised features and actual billing practices

Launched

Mar 09, 2014

Aug 12, 2020

Developer

Built by Shopify

Apps:

9956

Average Rating:

2.2

Reviews:

521,741

Built by Rapi Apps

Apps:

Average Rating:

4.7

Reviews:

814

Make Your Choice

Install App More info View alternatives

Compare Omnisend Email Marketing & SMS vs Fastr: SMS & Email Marketing

Omnisend Email Marketing & SMS

Fastr: SMS & Email Marketing

Omnisend Email Marketing & SMS