Zoko vs Shopify: WhatsApp Catalog & Cart Apps Comparison

Name: WhatsApp Chat &amp; Abandoned Cart
Brand: BiteSpeed

Are you exploring ways to leverage WhatsApp for your Shopify store and unsure whether Zoko or WhatsApp Chat & Abandoned Cart is the right choice for you? In this comprehensive comparison, we dive into the features, integrations, pricing, and benefits of Zoko's WhatsApp Catalog & API versus the WhatsApp Chat & Abandoned Cart Shopify apps. Whether you're looking to streamline customer communication or boost sales recovery through automated cart reminders, this guide will equip you with the insights needed to make an informed decision that aligns with your eCommerce strategy.

Zoko: WhatsApp CRM

Unleash ChatGPT inside your WhatsApp business number!

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Zoko: WhatsApp CRM

Unleash ChatGPT inside your WhatsApp business number!

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Overview

What is Zoko: WhatsApp CRM?

Zoko WhatsApp CRM is a Shopify app designed to streamline customer communication and sales via WhatsApp. It offers live chat, automation, and CRM tools to enhance engagement and support.

Key Strengths:

Seamless WhatsApp integration for sales and support
Automated responses and chatbot functionality
Built-in CRM for managing customer interactions

What is WhatsApp Chat & Abandoned Cart?

WhatsApp Chat & Abandoned Cart is a Shopify app that leverages WhatsApp messaging to engage customers who abandon their carts. It automates reminders and offers personalized incentives to encourage completion of purchases.

Key Strengths:

Direct WhatsApp integration for real-time engagement
Customizable automated reminders
Supports discounts and urgency triggers

Rating

243 Reviews

8.2

249 Reviews

Pricing

Install App More info

Features

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation
Template messaging

Abandoned cart recovery
Product recommendations
Helpdesk inbox
Spin the wheel
Exit popups
Broadcast campaigns
Upselling/cross-selling
Customer data collection
Whatsapp shop
Automated query support
Cash-on-delivery conversion

Screenshots

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WhatsApp Chat & Abandoned Cart screenshot

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Pros

Comprehensive platform for sales, marketing, and customer support on WhatsApp
Allows bulk WhatsApp messaging, broadcasts, and template messages
No-code builder for creating chatbots
Single team inbox for managing customer queries
Integration with ChatGPT for order collection inside WhatsApp
Syncs Shopify catalog with WhatsApp business account
Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
Supports broadcasts and dynamic segments for targeted marketing
Includes features like chatbots, notifications, and cart recovery
Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Boosts sales through abandoned cart recovery
Increases WhatsApp subscribers
Effective upselling/cross-selling
Helps convert cash on delivery to prepaid orders
Allows for running chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop
Omnichannel support inbox to engage customers and automate 70% of queries
Easy-to-use dashboard with a lot of segmentations available
Prompt and reliable technical support
Comprehensive management tools for WhatsApp campaigns
Direct connectivity with Shopify provides easy access to customer base and products
Significant increase in sales with a high return on investment
Supports building WhatsApp subscribers via 'Spin The Wheel' & 'Exit Popups'
Supports collection of product reviews on WhatsApp and uploading to various review platforms
Can drive 15X RoI through abandoned cart recovery campaigns

Cons

Requires an official WhatsApp API account for usage
Limited user reviews available for more comprehensive feedback
Potential learning curve for teams new to WhatsApp business tools

Launched

Dec 07, 2020

Oct 06, 2019

Developer

Built by Bourbon Science Inc.

Apps:

Average Rating:

4.8

Reviews:

243

Built by BiteSpeed

Apps:

Average Rating:

4.9

Reviews:

249

Make Your Choice

Install App More info View alternatives

Zoko vs Shopify: WhatsApp Catalog & Cart Apps Comparison

Zoko: WhatsApp CRM

WhatsApp Chat & Abandoned Cart

Zoko: WhatsApp CRM