Compare Zoko: WhatsApp & Instagram CRM vs Kanal: WhatsApp Marketing+Chat

Name: Kanal: WhatsApp Marketing+Chat
Brand: Shopify

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

Kanal: WhatsApp Marketing+Chat

Interagissez en moins de 5 min avec vos clients sur WhatsApp

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

Kanal: WhatsApp Marketing+Chat

Interagissez en moins de 5 min avec vos clients sur WhatsApp

Rating

291 Reviews

8.9

41 Reviews

9.1

Pricing

Install App More info

More info

Features

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation
Template messaging

Automated responses
Performance analytics
High open rates
Centralized communications
Powerful marketing campaigns

Screenshots

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Kanal: WhatsApp Marketing+Chat screenshot

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Pros

Comprehensive platform for sales, marketing, and customer support on WhatsApp
Allows bulk WhatsApp messaging, broadcasts, and template messages
No-code builder for creating chatbots
Single team inbox for managing customer queries
Integration with ChatGPT for order collection inside WhatsApp
Syncs Shopify catalog with WhatsApp business account
Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
Supports broadcasts and dynamic segments for targeted marketing
Includes features like chatbots, notifications, and cart recovery
Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Facilitates quick interaction with clients on WhatsApp, reportedly in less than 5 minutes
Enhances message open rates to over 90% and response rates to over 30%
Centralizes all WhatsApp communications, providing a streamlined experience
Allows automation of responses around the clock, ensuring constant engagement
Enables launching powerful marketing campaigns directly through WhatsApp
Offers detailed performance analytics for thorough insight into marketing effectiveness

Cons

Requires an official WhatsApp API account for usage
Limited user reviews available for more comprehensive feedback
Potential learning curve for teams new to WhatsApp business tools

Requires businesses to adhere to WhatsApp's policies and terms, which may limit some functionalities
Potential over-reliance on automation could lead to less personalized customer interactions
Effectiveness may vary depending on the target audience’s use and acceptance of WhatsApp as a communication channel
Businesses might need additional training or support to effectively utilize all features offered by the app

Launched

Dec 07, 2020

Sep 23, 2024

Developer

Built by Shopify

Apps:

18968

Average Rating:

2.4

Reviews:

772,161

Built by Shopify

Apps:

18968

Average Rating:

2.4

Reviews:

772,161

Make Your Choice

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Compare Zoko: WhatsApp & Instagram CRM vs Kanal: WhatsApp Marketing+Chat

Zoko: WhatsApp & Instagram CRM

Kanal: WhatsApp Marketing+Chat

Zoko: WhatsApp & Instagram CRM