Compare Zoko: WhatsApp & Instagram CRM vs FAQPRIME: FAQ, WhatsApp, Track

Name: FAQPRIME: FAQ, WhatsApp, Track
Brand: Shopify

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Rating

291 Reviews

8.9

34 Reviews

7.9

Pricing

Install App More info

Features

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation
Template messaging

Social media integration
Order tracking
Seo boost
Email support
Chat support
Ai-generated faqs
Video call shopping

Screenshots

+ 2 more

FAQPRIME: FAQ, WhatsApp, Track screenshot

+ 9 more

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Pros

Comprehensive platform for sales, marketing, and customer support on WhatsApp
Allows bulk WhatsApp messaging, broadcasts, and template messages
No-code builder for creating chatbots
Single team inbox for managing customer queries
Integration with ChatGPT for order collection inside WhatsApp
Syncs Shopify catalog with WhatsApp business account
Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
Supports broadcasts and dynamic segments for targeted marketing
Includes features like chatbots, notifications, and cart recovery
Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

All-in-one support solution combining FAQ, order tracking, and various communication channels
Beautifully designed chat-style support widget for a better user experience
AI-generated FAQs and Q&A improve efficiency and provide accurate information
Order tracking feature supports both email ID and phone number
Easy one-click installation with no coding required, going live in just 5 minutes
Contact form includes Captcha to prevent spam and receive support inquiries via email
Support for multiple communication channels, including WhatsApp, Messenger, Tidio, Tawkto, and email
Boosts SEO ranking with integrated native FAQ, contact us, and order tracking pages
Option to add social media icons and a floating bar to enhance social media likes and engagement
Live video call shopping option enhances customer shopping experience

Cons

Requires an official WhatsApp API account for usage
Limited user reviews available for more comprehensive feedback
Potential learning curve for teams new to WhatsApp business tools

Limited customization options for advanced users who want more control over the design and functionality
Potential dependency on third-party messaging apps, which may affect the app's functionality if these services go down
AI-generated responses might not always be perfect, requiring occasional manual updating
Lack of detailed documentation could pose a learning curve for new users unfamiliar with such apps
Limited multi-language support could be a setback for global users
Possible privacy concerns related to integrating multiple communication platforms and storing customer data

Launched

Dec 07, 2020

Nov 11, 2020

Developer

Built by Shopify

Apps:

18946

Average Rating:

2.4

Reviews:

771,606

Built by Shopify

Apps:

18946

Average Rating:

2.4

Reviews:

771,606

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Zoko: WhatsApp & Instagram CRM vs FAQPRIME: FAQ, WhatsApp, Track

Zoko: WhatsApp & Instagram CRM

FAQPRIME: FAQ, WhatsApp, Track

Zoko: WhatsApp & Instagram CRM