Compare Zoko: WhatsApp & Instagram CRM vs CW‑WhatsApp Chat, Abandon Cart

Name: CW‑WhatsApp Chat, Abandon Cart
Brand: Shopify

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

CW‑WhatsApp Chat, Abandon Cart

SMS & WhatsApp marketing for Subscriber Growth & Retention

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

CW‑WhatsApp Chat, Abandon Cart

SMS & WhatsApp marketing for Subscriber Growth & Retention

Rating

295 Reviews

8.9

216 Reviews

1.9

Pricing

Install App More info

Features

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation
Template messaging

Engage buyers
Pre-approved templates
Send sms notifications
Reactivate inactive customers
Collect feedback
Targeted segments
Automate cart recovery
Send whatsapp campaigns
Subscriber list growth
Increase customer retention
1-on-1 conversations
Opt-in popups

Screenshots

+ 2 more

CW‑WhatsApp Chat, Abandon Cart screenshot

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Pros

Comprehensive platform for sales, marketing, and customer support on WhatsApp
Allows bulk WhatsApp messaging, broadcasts, and template messages
No-code builder for creating chatbots
Single team inbox for managing customer queries
Integration with ChatGPT for order collection inside WhatsApp
Syncs Shopify catalog with WhatsApp business account
Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
Supports broadcasts and dynamic segments for targeted marketing
Includes features like chatbots, notifications, and cart recovery
Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Automates abandoned cart recovery
Reactivates old and inactive customers
Sends SMS notifications and WhatsApp marketing campaigns
Helps grow subscriber list
Increases customer retention
Provides 1-on-1 SMS and WhatsApp conversations
Offers pre-approved templates for campaigns
Includes powerful opt-in popups
Allows sending scratch card links to engage buyers
Supports targeted segments for increased sales
Enables feedback collection through WhatsApp and SMS notifications

Cons

Requires an official WhatsApp API account for usage
Limited user reviews available for more comprehensive feedback
Potential learning curve for teams new to WhatsApp business tools

No dedicated application; requires browser refresh for new notifications
Glitchy and non-automated conversation experience in WhatsApp browser
Integration with Judgeme app has functionality issues
Unhelpful customer support
Abrupt pricing changes and access restrictions
Overall poor customer support experience

Launched

Dec 07, 2020

Jan 16, 2017

Developer

Built by Shopify

Apps:

19313

Average Rating:

2.4

Reviews:

795,626

Built by Shopify

Apps:

19313

Average Rating:

2.4

Reviews:

795,626

Make Your Choice

Install App More info View alternatives

Related blog

Top 8 Cart Recovery Apps in 2025 for Shopify to Win Back Abandoned Sales

Compare Zoko: WhatsApp & Instagram CRM vs CW‑WhatsApp Chat, Abandon Cart

Zoko: WhatsApp & Instagram CRM

CW‑WhatsApp Chat, Abandon Cart

Zoko: WhatsApp & Instagram CRM