Compare Zoko: WhatsApp & Instagram CRM vs BIK Instagram, Whatsapp, Email

Name: BIK Instagram, Whatsapp, Email
Brand: Manifest AI

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Rating

299 Reviews

7.7

131 Reviews

7.9

Pricing

Install App More info

Features

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation
Template messaging

Abandoned cart recovery
Upsell and cross-sell
Welcome messages
Intelligent segments
Conversational messaging
Event triggers
Higher aov
Conversion boosts
Custom journeys
Growth strategy

Screenshots

+ 2 more

BIK Instagram, Whatsapp, Email screenshot

+ 2 more

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Pros

Comprehensive platform for sales, marketing, and customer support on WhatsApp
Allows bulk WhatsApp messaging, broadcasts, and template messages
No-code builder for creating chatbots
Single team inbox for managing customer queries
Integration with ChatGPT for order collection inside WhatsApp
Syncs Shopify catalog with WhatsApp business account
Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
Supports broadcasts and dynamic segments for targeted marketing
Includes features like chatbots, notifications, and cart recovery
Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
Helps in increasing Average Order Value (AOV), conversion rates, and purchases
Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
Includes a unified helpdesk to address client queries from all channels in a single dashboard
Positive customer reviews highlighting excellent customer support and responsiveness
Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
Cost-effective platform according to user feedback

Cons

Requires an official WhatsApp API account for usage
Limited user reviews available for more comprehensive feedback
Potential learning curve for teams new to WhatsApp business tools

Negative reviews indicating issues with service continuity after the trial period ended
Complaints about the responsiveness and helpfulness of customer care after initial engagement
High pricing plans that may not be suitable for smaller businesses or startups
Instances of miscommunication regarding billing and plan upgrades

Launched

Dec 07, 2020

May 08, 2023

Developer

Built by Bourbon Science Inc.

Apps:

Average Rating:

4.7

Reviews:

299

Built by Manifest AI

Apps:

Average Rating:

4.7

Reviews:

189

Make Your Choice

Install App More info View alternatives

Related blog

Top 5 Campaign Management Apps for Shopify in 2025 – Automate Marketing & Boost Sales

Compare Zoko: WhatsApp & Instagram CRM vs BIK Instagram, Whatsapp, Email

Zoko: WhatsApp & Instagram CRM

BIK Instagram, Whatsapp, Email

Zoko: WhatsApp & Instagram CRM