Compare Zoko vs DC: Shared Inbox & AI Helpdesk

Name: DC: Marketing on WhatsApp API
Brand: Shopify

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

DC: Marketing on WhatsApp API

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Zoko: WhatsApp & Instagram CRM

Unleash ChatGPT inside your WhatsApp business number!

DC: Marketing on WhatsApp API

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rating

271 Reviews

8.5

183 Reviews

8.7

Pricing

Install App More info

Features

Cod confirmation
Cart recovery
Dynamic segments
Broadcast messages
Bulk whatsapp messages
No-code chatbot builder
Customer query management
Whatsapp catalog sync
Order collection automation
Template messaging

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

Screenshots

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DC: Marketing on WhatsApp API screenshot

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Pros

Comprehensive platform for sales, marketing, and customer support on WhatsApp
Allows bulk WhatsApp messaging, broadcasts, and template messages
No-code builder for creating chatbots
Single team inbox for managing customer queries
Integration with ChatGPT for order collection inside WhatsApp
Syncs Shopify catalog with WhatsApp business account
Dedicated flows for COD Confirmation and COD to Prepaid to enhance revenue
Supports broadcasts and dynamic segments for targeted marketing
Includes features like chatbots, notifications, and cart recovery
Positive user review highlighting ease of access, comprehensive features, and smooth onboarding process

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Cons

Requires an official WhatsApp API account for usage
Limited user reviews available for more comprehensive feedback
Potential learning curve for teams new to WhatsApp business tools

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Launched

Dec 07, 2020

Jan 24, 2021

Developer

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,644

Built by Shopify

Apps:

18207

Average Rating:

2.5

Reviews:

744,644

Make Your Choice

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Compare Zoko vs DC: Shared Inbox & AI Helpdesk

Zoko: WhatsApp & Instagram CRM

DC: Marketing on WhatsApp API

Zoko: WhatsApp & Instagram CRM