Compare ZigZag Returns & Exchanges vs Zon Customer Accounts & B2B

Name: Zon Customer Accounts &amp; B2B
Brand: Shopify

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Zon Customer Accounts & B2B

Drive sales and customer interaction using a customer portal

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Zon Customer Accounts & B2B

Drive sales and customer interaction using a customer portal

Rating

214 Reviews

8.2

24 Reviews

9.1

Pricing

Install App More info

Features

Branded returns portal
One-click refunds
Custom notifications
Auto-generated labels
Upload own labels
Auto-create new orders
Management dashboard
Set return rules
Track return progress
Key insights

Wishlist feature
Recently viewed items
Custom fields
Order history
Custom widget
Custom navigation
Personalize aesthetics
Bespoke account portal
Integrate shopify apps
Re-order
Contact-us button

Screenshots

+ 2 more

+ 3 more

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Pros

Competitive Evri, Collect+ and USPS labels or option to upload your own
Customers can request returns, refunds, or exchanges via a branded portal
Customisable communications to keep customers updated
Ability to set rules and return windows, and track progress
Key insights into return processes
Auto-features to reduce manual tasks and streamline approvals and exchanges
Auto-generated labels for convenience
One-click refund approval and auto-creation of new orders for exchanges
Branded returns portal matching your domain's aesthetics
Returns management dashboard for comprehensive control

Enhanced customer lifetime value and repeat sales
Bespoke, branded account portal and widget
Personalization of aesthetics and custom navigation
Incorporation of unique content and pages
Integration with existing Shopify apps
Provides clear access to essential account, order, and shop information
Improved functional customer account page experience
Captivating wishlist feature to drive repeat sales
Features including order history, re-order, contact-us button, recently viewed items, and custom fields

Cons

Limited to specific carriers like Evri, Collect+, and USPS
Reliance on the app’s auto-generated labels might limit customization
Customisation options might require additional setup time
Users may experience a learning curve with the settings and dashboard
Potential dependency on the app's features for managing returns

Potential complexity in setup due to heavy customization options
Dependence on integration with Shopify apps which might have limitations
Additional costs associated with expanded functionality and integrations
May require ongoing maintenance or updates to keep customization and integrations running smoothly

Launched

Dec 17, 2017

Sep 01, 2024

Developer

Built by Shopify

Apps:

18600

Average Rating:

2.4

Reviews:

764,043

Built by Shopify

Apps:

18600

Average Rating:

2.4

Reviews:

764,043

Make Your Choice

Install App More info View alternatives

Install App More info

Compare ZigZag Returns & Exchanges vs Zon Customer Accounts & B2B

ZigZag Returns & Exchanges

Zon Customer Accounts & B2B

ZigZag Returns & Exchanges