Compare Zigpoll Customer Surveys vs UserLoop AI Surveys

Name: UserLoop AI Surveys
Brand: Shopify

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

UserLoop AI Surveys

Learn what your customers want, and where they're coming from.

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

UserLoop AI Surveys

Learn what your customers want, and where they're coming from.

Rating

469 Reviews

9.2

22 Reviews

9.1

Pricing

Install App More info

Features

Customizable forms
Shopify integration
Ai-driven analytics
No-code setup
Abandoned checkout recovery
Email and sms delivery
Multilingual surveys

Multi-language support
Customer satisfaction tracking
Csv export
Email surveys
Checkout surveys
Ai question writing
Response analysis
Identify customer segments
Product improvement
Abandoned cart surveys
Response incentives

Screenshots

+ 1 more

+ 6 more

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Pros

Fast-loading and multilingual
Fully customizable and no-code setup
Integrates seamlessly with Shopify and marketing stacks
Gathers zero-party data with AI analytics
Helps optimize business roadmap, marketing spend, and conversion rates
Advanced post-purchase surveys with high response rates
Localizes for multiple languages
Facilitates abandoned checkout campaigns to recover carts
Connects survey responses to Shopify customer and order dashboards
Provides excellent customer support
Highly intuitive and easy-to-use interface
Flexibility in survey delivery methods
Actionable insights from gathered data
Doesn't slow down the store
Responsive and helpful support team, including personalized assistance from the founder

Comprehensive survey capabilities at multiple points in the customer journey (checkout, cart abandonment, delivery, etc)
AI assistance for writing survey questions and analyzing customer responses
Automatic translation into 100+ languages, broadening accessibility
Ability to identify high-value customer segments and track customer satisfaction
Supports checkout extensibility and various survey delivery methods (email, link)
Options to incentivize responses with discount codes and gift cards
Export survey response data to CSV for further analysis
AI-powered analytics segment responses by spend, AOV, and customer profile

Cons

Some users may need support to fully utilize all functions
Complexity may require time to get accustomed to all features
Limitations on the number of emails that can be sent per month

Potential complexity in setting up and managing multiple surveys across different stages
Dependence on AI accuracy for writing effective survey questions and analyzing responses
Possible language translation inaccuracies, despite the wide range

Launched

Apr 22, 2019

Mar 21, 2021

Developer

Built by Shopify

Apps:

20597

Average Rating:

2.4

Reviews:

807,667

Built by Shopify

Apps:

20597

Average Rating:

2.4

Reviews:

807,667

Make Your Choice

Install App More info View alternatives

Install App More info

Compare Zigpoll Customer Surveys vs UserLoop AI Surveys

Zigpoll Customer Surveys

UserLoop AI Surveys

Zigpoll Customer Surveys