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Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

TrueLoyal

Holistic Rewards and Loyalty Program

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

TrueLoyal

Holistic Rewards and Loyalty Program

Rating

Rating

401 Reviews
9.3
31 Reviews
6.1

Pricing

Pricing

  • Free App
  • Free Plan Available

Features

Features

  • Customizable forms
  • Shopify integration
  • Ai-driven analytics
  • No-code setup
  • Abandoned checkout recovery
  • Email and sms delivery
  • Multilingual surveys
  • Award points activities
  • Reward redemption
  • Tier-based rewards

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Pros

Pros

  • Fast-loading and multilingual
  • Fully customizable and no-code setup
  • Integrates seamlessly with Shopify and marketing stacks
  • Gathers zero-party data with AI analytics
  • Helps optimize business roadmap, marketing spend, and conversion rates
  • Advanced post-purchase surveys with high response rates
  • Localizes for multiple languages
  • Facilitates abandoned checkout campaigns to recover carts
  • Connects survey responses to Shopify customer and order dashboards
  • Provides excellent customer support
  • Highly intuitive and easy-to-use interface
  • Flexibility in survey delivery methods
  • Actionable insights from gathered data
  • Doesn't slow down the store
  • Responsive and helpful support team, including personalized assistance from the founder
  • Enterprise-grade solution suitable for large brands
  • SaaS-based platform ensuring easy deployment and management
  • Combines technology with deep data analytics for insights
  • Offers ongoing strategy consultation for businesses
  • Unlocks multiple dimensions of loyalty: transactional, social, advocacy, engagement, behavioral, and emotional
  • Evolving global partner network enhances program reach
  • Platform technology innovations keep the program up-to-date
  • Data-driven intelligence ensures strategic and results-driven programs
  • Allows awarding points for various customer activities
  • Enables customers to redeem their earned points
  • Supports tier-based promotions, benefits, and rewards

Cons

Cons

  • Some users may need support to fully utilize all functions
  • Complexity may require time to get accustomed to all features
  • Limitations on the number of emails that can be sent per month
  • Complex setup may be challenging for smaller businesses without technical expertise
  • Ongoing strategy consultation might be costly
  • Dependent on partner network for broader execution capabilities
  • Requires businesses to have an understanding of multiple loyalty dimensions to effectively utilize the platform
  • May not be suitable for brands looking for a simple, straightforward loyalty program

Launched

Launched

Apr 22, 2019
Aug 31, 2017

Developer

Developer

Apps:

2

Average Rating:

5

Reviews:

470

Apps:

1

Average Rating:

3.7

Reviews:

31

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