Compare Zigpoll Customer Surveys vs Ding ‑ live chat & AI chat bot

Name: Ding ‑ kachin AI Chat bot
Brand: Shopify

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Ding ‑ kachin AI Chat bot

Boost sales with real-time AI insights on visitor purchase barriers.

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Ding ‑ kachin AI Chat bot

Boost sales with real-time AI insights on visitor purchase barriers.

Rating

469 Reviews

9.2

108 Reviews

9.1

Pricing

Install App More info

Features

Customizable forms
Shopify integration
Ai-driven analytics
No-code setup
Abandoned checkout recovery
Email and sms delivery
Multilingual surveys

Conversion optimization
Multilanguage support
Real-time insights
Ai-driven surveys
Smart polling widget
Impact ranking

Screenshots

+ 1 more

+ 3 more

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Pros

Fast-loading and multilingual
Fully customizable and no-code setup
Integrates seamlessly with Shopify and marketing stacks
Gathers zero-party data with AI analytics
Helps optimize business roadmap, marketing spend, and conversion rates
Advanced post-purchase surveys with high response rates
Localizes for multiple languages
Facilitates abandoned checkout campaigns to recover carts
Connects survey responses to Shopify customer and order dashboards
Provides excellent customer support
Highly intuitive and easy-to-use interface
Flexibility in survey delivery methods
Actionable insights from gathered data
Doesn't slow down the store
Responsive and helpful support team, including personalized assistance from the founder

Provides real-time insights into visitor purchase barriers.
Boosts conversion rates by addressing visitors' doubts and objections.
Integrates AI to interpret survey responses, acting like a smart salesperson.
Easy to integrate and intuitive, leading to improved customer engagement.
Reduces the need for repetitive customer service inquiries, saving costs.
Customizable, with multilanguage support allowing for quick deployment.
Positive user reviews highlighting significant improvement in conversion rates.

Cons

Some users may need support to fully utilize all functions
Complexity may require time to get accustomed to all features
Limitations on the number of emails that can be sent per month

High reliance on accurate AI interpretations, which may not be perfect.
Limited user reviews, all are highly positive, which may lack diverse feedback.

Launched

Apr 22, 2019

May 07, 2025

Developer

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Built by Shopify

Apps:

20097

Average Rating:

2.4

Reviews:

807,383

Make Your Choice

Install App More info View alternatives

Compare Zigpoll Customer Surveys vs Ding ‑ live chat & AI chat bot

Zigpoll Customer Surveys

Ding ‑ kachin AI Chat bot

Zigpoll Customer Surveys