Compare Zigpoll Customer Surveys vs Census: Customer Surveys

Name: Census: Customer Surveys
Brand: Vervaunt

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

Census: Customer Surveys

Onsite & Post-Purchase Surveys for Attribution, Insight & More

Rating

469 Reviews

8.2

23 Reviews

8.2

Pricing

Install App More info

Features

Customizable forms
Shopify integration
Ai-driven analytics
No-code setup
Abandoned checkout recovery
Email and sms delivery
Multilingual surveys

Segmentation options
Rule-based questions
Ai-powered dashboard
Actionable recommendations
Attribution insights
Brand sentiment analysis
User discovery feedback
Submission reports

Screenshots

+ 1 more

+ 1 more

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Pros

Fast-loading and multilingual
Fully customizable and no-code setup
Integrates seamlessly with Shopify and marketing stacks
Gathers zero-party data with AI analytics
Helps optimize business roadmap, marketing spend, and conversion rates
Advanced post-purchase surveys with high response rates
Localizes for multiple languages
Facilitates abandoned checkout campaigns to recover carts
Connects survey responses to Shopify customer and order dashboards
Provides excellent customer support
Highly intuitive and easy-to-use interface
Flexibility in survey delivery methods
Actionable insights from gathered data
Doesn't slow down the store
Responsive and helpful support team, including personalized assistance from the founder

Cost-effective solution compared to other platforms
Easy to set up and use, with quick installation
Provides valuable insights into customer base, marketing efforts, and site issues
AI-powered dashboard with actionable recommendations
Ability to segment questions by various ecommerce variables such as device, shipping address, and product type
Good customer support and responsiveness post-implementation
No performance impact on the store, as officially tested by Shopify

Cons

Some users may need support to fully utilize all functions
Complexity may require time to get accustomed to all features
Limitations on the number of emails that can be sent per month

Limited user feedback available for comprehensive analysis
Potential learning curve for utilizing AI-powered analytics optimally

Launched

Apr 22, 2019

Jul 21, 2021

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by Vervaunt

Apps:

Average Rating:

Reviews:

Make Your Choice

Install App More info View alternatives

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Compare Zigpoll Customer Surveys vs Census: Customer Surveys

Zigpoll Customer Surveys

Census: Customer Surveys

Zigpoll Customer Surveys