Compare ZB: WhatsApp & Messenger Chat vs FAST ‑ WhatsApp Chat

Name: FAST ‑ WhatsApp Chat
Brand: Zynclabs

ZB: WhatsApp & Messenger Chat

Support your customers quickly using Facebook Live Chat.

FAST ‑ WhatsApp Chat

Boost sales with customizable WhatsApp chat integration for your site.

ZB: WhatsApp & Messenger Chat

Support your customers quickly using Facebook Live Chat.

FAST ‑ WhatsApp Chat

Boost sales with customizable WhatsApp chat integration for your site.

Rating

14 Reviews

22 Reviews

9.1

Pricing

Install App More info

Features

Messenger contact
Message labeling
Notes in messenger
Message history

Brand-matching styling
Responsive chat widget
Customizable whatsapp integration
Smart pre-filled messages
Custom business hours
Fast load, no code

Screenshots

ZB: WhatsApp & Messenger Chat screenshot

+ 2 more

+ 3 more

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Pros

Allows customers to contact you via their personal Messenger account
Ability to sort and label incoming messages
Option to keep notes inside Messenger for future reference
Message history is preserved indefinitely
Preferred by customers for communication over email
Enhances customer service and support
Simplifies customer engagement through a widely-used platform
Helps in managing and tracking customer interactions more efficiently

Customizable pre-filled smart WhatsApp messages to initiate conversations easily.
Responsive chat button, icon, and widget that integrate seamlessly into websites.
Fully responsive chat widget for a flawless experience on all devices.
Allows setting custom business hours for customer availability.
Enhanced styling options to match your brand perfectly.
Smart pre-filled messages include links to products, streamlining sales.
Fast loading speed with no additional code added to your theme.

Cons

Dependence on Facebook Messenger platform; users must have a Messenger account
Potential privacy concerns with storing detailed customer notes in Messenger
Not suitable for customers who prefer traditional customer service channels like phone or email
Overreliance on a third-party platform might lead to issues if there are downtimes or changes in Facebook's policies
Might lack advanced customer service features found in dedicated CRM systems

Limited functionality if not using WhatsApp for customer interaction.
Dependent on WhatsApp's availability and service reliability.
Requires customers to have WhatsApp installed to initiate conversations.
Over-reliance on a third-party platform for customer communication.
May not be suitable for businesses where WhatsApp is not a popular communication channel.

Launched

Jan 17, 2016

May 15, 2025

Developer

Built by Zotabox

Apps:

Average Rating:

4.2

Reviews:

449

Built by Zynclabs

Apps:

Average Rating:

3.8

Reviews:

Make Your Choice

Install App More info

Related blog

Boost Engagement and Sales with Zotabox’s Facebook Messenger Chat for Shopify

Compare ZB: WhatsApp & Messenger Chat vs FAST ‑ WhatsApp Chat

ZB: WhatsApp & Messenger Chat

FAST ‑ WhatsApp Chat

ZB: WhatsApp & Messenger Chat