Taranker.Com Logo
  1. Home
  2. Shopify
  3. Compare ZB: Facebook & Messenger Chat vs RT: Social Chat, Live Chat
ZB: Facebook & Messenger Chat logo

ZB: Facebook & Messenger Chat

Support your customers quickly using Facebook Live Chat.

RT: Social Chat, Live Chat logo

RT: Social Chat, Live Chat

"Effortlessly chat with customers via their favorite messaging apps."

ZB: Facebook & Messenger Chat logo

ZB: Facebook & Messenger Chat

Support your customers quickly using Facebook Live Chat.

RT: Social Chat, Live Chat logo

RT: Social Chat, Live Chat

"Effortlessly chat with customers via their favorite messaging apps."

Rating

Rating

21 Reviews
8.2
245 Reviews
7.7

Pricing

Pricing

  • $4.99-$19.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
Install App More info
  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info

Features

Features

  • Messenger contact
  • Message labeling
  • Notes in messenger
  • Message history

Screenshots

Screenshots

ZB: Facebook & Messenger Chat screenshot ZB: Facebook & Messenger Chat screenshot ZB: Facebook & Messenger Chat screenshot ZB: Facebook & Messenger Chat screenshot
+ 2 more
ZB: Facebook & Messenger Chat screenshot ZB: Facebook & Messenger Chat screenshot
RT: Social Chat, Live Chat screenshot RT: Social Chat, Live Chat screenshot RT: Social Chat, Live Chat screenshot RT: Social Chat, Live Chat screenshot
+ 1 more
RT: Social Chat, Live Chat screenshot

Send this compare to my inbox

By proceeding, you agree to our Terms Of Conditions and Privacy Policy.
Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Pros

  • Allows customers to contact you via their personal Messenger account
  • Ability to sort and label incoming messages
  • Option to keep notes inside Messenger for future reference
  • Message history is preserved indefinitely
  • Preferred by customers for communication over email
  • Enhances customer service and support
  • Simplifies customer engagement through a widely-used platform
  • Helps in managing and tracking customer interactions more efficiently

Cons

Cons

  • Dependence on Facebook Messenger platform; users must have a Messenger account
  • Potential privacy concerns with storing detailed customer notes in Messenger
  • Not suitable for customers who prefer traditional customer service channels like phone or email
  • Overreliance on a third-party platform might lead to issues if there are downtimes or changes in Facebook's policies
  • Might lack advanced customer service features found in dedicated CRM systems

Categories

Categories

Launched

Launched

Jan 17, 2016
Aug 11, 2019

Developer

Developer

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Built by RoarTheme

Apps:

5

Average Rating:

4.5

Reviews:

628

Make Your Choice

Make Your Choice

Install App More info
Install App More info View alternatives

Related blog

Related blog

Scroll to Top