Compare Yotpo: Product Reviews App vs RT: Post Purchase Survey

Name: RT: Post Purchase Survey
Brand: Shopify

Yotpo: Product Reviews App

Collect and display customer content across the buyer journey.

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Yotpo: Product Reviews App

Collect and display customer content across the buyer journey.

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Rating

4,467 Reviews

7.9

78 Reviews

7.4

Pricing

Install App More info

Features

Social media integration
Customizable review widget
Ai-powered widgets
Google seller ratings
Smart filters
Sms and loyalty synergies
Seamless shop app integration

Customisable survey questions
Survey revenue analysis
Works with all themes
Pop-up types: quizzes, surveys
Managing pop-ups: a/b testing

Screenshots

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Pros

Collect and display customer content across the buyer journey
AI-powered reviews widgets to gather high-quality product reviews
Partner integrations for displaying reviews on social media and search engines
Synergies between SMS, loyalty, and subscriptions
Customization options for the reviews widget
Smart Filters to display relevant content
Effortless syncing of reviews with the Shop app
Versatile display options including photo and video reviews
Various ways to collect reviews including automations and social media UGC
Outstanding customer support, often praised by users

Customizable survey questions allow tailored feedback
Survey revenue analysis helps link customer feedback to sales
Works with all themes ensuring compatibility with various ecommerce sites
Pop-up types include quizzes and surveys, offering versatility
A/B testing for managing pop-ups enhances optimization
Helps understand your customers' experience for better product creation

Cons

High dependency on customer support for implementation and problem resolution
Issues with importing reviews from other platforms
Some users experienced delays and unresponsiveness in customer support
Possible technical challenges for smaller businesses
Some users faced persistent plugin issues even after app installation

Potential for survey fatigue among customers due to frequent pop-ups
Additional setup required to customize surveys for specific needs
May not integrate seamlessly with all third-party ecommerce tools
Survey results are reliant on customer willingness to participate

Launched

Nov 14, 2011

Mar 02, 2021

Developer

Built by Shopify

Apps:

16466

Average Rating:

2.4

Reviews:

529,604

Built by Shopify

Apps:

16466

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

Compare Yotpo: Product Reviews App vs RT: Post Purchase Survey

Yotpo: Product Reviews App

RT: Post Purchase Survey

Yotpo: Product Reviews App