Compare Yotpo: Product Reviews App vs AfterShip Product Reviews

Name: AfterShip Product Reviews
Brand: Shopify

Yotpo: Product Reviews App

Collect and display customer content across the buyer journey.

AfterShip Product Reviews

Collect UGC reviews & NPS to boost brand credibility and sales

Yotpo: Product Reviews App

Collect and display customer content across the buyer journey.

AfterShip Product Reviews

Collect UGC reviews & NPS to boost brand credibility and sales

Rating

4,748 Reviews

9.2

927 Reviews

1.9

Pricing

Install App More info

Features

Social media integration
Customizable review widget
Ai-powered widgets
Google seller ratings
Smart filters
Sms and loyalty synergies
Seamless shop app integration

Automated review requests
Star ratings display
Photo/video reviews
Social proof display
Nps collection
Bulk import reviews
Google/social integration
Review performance analytics
Email engagement flows
Review referrals & incentives
Centralized review management

Screenshots

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Pros

Collect and display customer content across the buyer journey
AI-powered reviews widgets to gather high-quality product reviews
Partner integrations for displaying reviews on social media and search engines
Synergies between SMS, loyalty, and subscriptions
Customization options for the reviews widget
Smart Filters to display relevant content
Effortless syncing of reviews with the Shop app
Versatile display options including photo and video reviews
Various ways to collect reviews including automations and social media UGC
Outstanding customer support, often praised by users

Collects genuine product reviews with photos and videos, increasing social proof and customer confidence
Automatically collects reviews across multiple touch points or allows import from AliExpress or a CSV file
Displays reviews with star ratings on product pages to drive conversions
Automated review request emails improve review generation and collection of Net Promoter Score (NPS)
Reviews can be displayed on Google, social media, and website to build brand credibility
Automated email flows based on review ratings and NPS to engage customers
Review referrals with incentives on social media to enhance brand reach
Unified portal to edit, reply, feature reviews, and check performance efficiently
Offers strong customer support, even during odd hours
Affordable service with the option to import previous reviews for free

Cons

High dependency on customer support for implementation and problem resolution
Issues with importing reviews from other platforms
Some users experienced delays and unresponsiveness in customer support
Possible technical challenges for smaller businesses
Some users faced persistent plugin issues even after app installation

Limited user feedback available to assess long-term performance
Users have only mentioned initial setup and upload features, with no detailed reviews on ongoing functionality or advanced features

Launched

Nov 14, 2011

Nov 22, 2020

Developer

Built by Yotpo

Apps:

Average Rating:

4.8

Reviews:

4,748

Built by Shopify

Apps:

1492

Average Rating:

2.8

Reviews:

44,257

Make Your Choice

Install App More info View alternatives

Compare Yotpo: Product Reviews App vs AfterShip Product Reviews

Yotpo: Product Reviews App

AfterShip Product Reviews

Yotpo: Product Reviews App