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Yotpo: Loyalty Rewards Program

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Rivyo: Reviews & Loyalty

Product Reviews, Photos, Amazon/Aliexpress Reviews, Q&A, UGC

Yotpo: Loyalty Rewards Program

Loyalty, Referrals & Rewards by Yotpo (formerly Swell)

Rivyo: Reviews & Loyalty

Product Reviews, Photos, Amazon/Aliexpress Reviews, Q&A, UGC

Rating

Rating

890 Reviews
8.6
916 Reviews
9.2

Pricing

Pricing

  • $199-$799 / Month
  • Free Plan Available
  • $6-$19 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Detailed analytics
  • No-code customization
  • Agile loyalty platform
  • Out-of-the-box campaigns
  • Vip tiers system
  • Tiered loyalty program
  • Review rich snippets
  • Automated review collection
  • Photo review display
  • Q&a functionality
  • Review management
  • Social proof building
  • Mobile-responsive design
  • Import external reviews
  • Widgets for showcase
  • Star ratings on google
  • Custom review requests

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Pros

Pros

  • Simplifies customer loyalty and retention
  • No development needed to launch and manage the program
  • Customers can earn and redeem points through 20+ out-of-the-box campaigns
  • Detailed analytics for understanding consumer behavior and decisions
  • Ability to monitor and evaluate ROI, AOV, LTV, and more
  • Customizable, with no coding required
  • Motivates repeat purchases and engagement with diverse rewards and VIP tiers
  • Tiered program deployment based on points, spend, purchases, or referrals
  • Creates a cohesive loyalty experience, not just a program
  • Helps merchants build trust by showcasing verified reviews and ratings, which are critical for improving conversions and sales.
  • Offers various layout options for displaying reviews, such as grids, sliders, and widgets that can be embedded on product pages, homepage, or elsewhere.
  • Includes tools for collecting reviews via email requests, photo/video reviews, and importing reviews from other platforms like Amazon/AliExpress.
  • Supports integration with Google Shopping, allowing merchants to display star ratings in Google search results, boosting visibility and click-through rates.
  • Customers can submit photo and video reviews, adding authenticity and engagement to the reviews displayed.
  • Automates review requests, follow-ups, and thank-you emails, saving merchants time and ensuring consistent engagement with customers.
  • Generates rich snippets for reviews, improving a store's search engine ranking and making listings more attractive in search results.
  • Offers competitive pricing with a free plan and affordable premium tiers, making it accessible to small and medium-sized businesses.
  • Works seamlessly with most Shopify themes and allows customization for merchants with specific design needs.

Cons

Cons

  • Negative impact after switching from another loyalty app (as reported in one review)
  • Higher cost compared to competing solutions (as noted in one review)
  • Some users may experience a loss of engagement from existing users after switching (as noted in one review)
  • The free plan offers basic functionalities, but advanced features like automation, photo reviews, and Google Shopping integration are restricted to paid plans.
  • Merchants cannot test different review displays or formats to find what converts best, which limits optimization opportunities.
  • While the app offers moderation options, the manual review approval process can be time-consuming for merchants with a high volume of incoming reviews.
  • Lacks advanced analytics to track the impact of reviews on sales, conversions, and customer behavior.

Launched

Launched

Jul 27, 2015
Jun 24, 2018

Developer

Developer

Apps:

1

Average Rating:

4.6

Reviews:

890

Apps:

5

Average Rating:

4.8

Reviews:

1,701

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