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Wonderment Post‑Purchase logo

Wonderment Post‑Purchase

Create wonderful post-purchase experiences.

RT: Post Purchase Survey logo

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Wonderment Post‑Purchase logo

Wonderment Post‑Purchase

Create wonderful post-purchase experiences.

RT: Post Purchase Survey logo

RT: Post Purchase Survey

Implement a Post-Purchase Survey to Boost Ecommerce Sales.

Rating

Rating

76 Reviews
9.1
78 Reviews
7.4

Pricing

Pricing

  • $99-$189 / Month
Install App More info
  • Free App
More info

Features

Features

  • Proactive notifications
  • Stalled shipments alert
  • Shipping exceptions notifications
  • Problem orders detection
  • Fulfillment patterns analysis
  • Carrier performance insight
  • Complete journey tracking
  • Repeat customer engagement
  • Customisable survey questions
  • Survey revenue analysis
  • Works with all themes
  • Pop-up types: quizzes, surveys
  • Managing pop-ups: a/b testing

Screenshots

Screenshots

Wonderment Post‑Purchase screenshot Wonderment Post‑Purchase screenshot Wonderment Post‑Purchase screenshot Wonderment Post‑Purchase screenshot
RT: Post Purchase Survey screenshot RT: Post Purchase Survey screenshot RT: Post Purchase Survey screenshot RT: Post Purchase Survey screenshot
+ 3 more
RT: Post Purchase Survey screenshot RT: Post Purchase Survey screenshot RT: Post Purchase Survey screenshot

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Pros

Pros

  • Quick identification of stalled shipments, shipping exceptions, and problem orders.
  • Ability to reveal patterns within fulfillment and carrier processes.
  • Ownership of the entire post-purchase journey with the use of proactive notifications.
  • Reduction of shipping blindspots.
  • Prevention of 'Where's My Order?' inquiries.
  • Potential to drive repeat customers.
  • Customizable survey questions allow tailored feedback
  • Survey revenue analysis helps link customer feedback to sales
  • Works with all themes ensuring compatibility with various ecommerce sites
  • Pop-up types include quizzes and surveys, offering versatility
  • A/B testing for managing pop-ups enhances optimization
  • Helps understand your customers' experience for better product creation

Cons

Cons

  • The app's description and features are somewhat repetitive.
  • Lack of detailed information on integration with various carrier services.
  • Unclear pricing model in the provided description.
  • Limited user reviews and ratings provided to gauge real-world performance.
  • Potential for survey fatigue among customers due to frequent pop-ups
  • Additional setup required to customize surveys for specific needs
  • May not integrate seamlessly with all third-party ecommerce tools
  • Survey results are reliant on customer willingness to participate

Categories

Categories

Launched

Launched

Oct 04, 2020
Mar 02, 2021

Developer

Developer

Built by Wonderment

Apps:

1

Average Rating:

5

Reviews:

76

Built by Shopify

Apps:

1076

Average Rating:

3.1

Reviews:

43,082

Make Your Choice

Make Your Choice

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