Compare Wonderment Post-Purchase vs Hulk NPS Post Purchase Survey

Name: Hulk NPS Post Purchase Survey
Brand: HulkApps

Wonderment Post-Purchase

Create wonderful post-purchase experiences.

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Wonderment Post-Purchase

Create wonderful post-purchase experiences.

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Rating

73 Reviews

8.2

67 Reviews

9.1

Pricing

Install App More info

Features

Proactive notifications
Stalled shipments alert
Shipping exceptions notifications
Problem orders detection
Fulfillment patterns analysis
Carrier performance insight
Complete journey tracking
Repeat customer engagement

Exit surveys
Analytics dashboard
Custom surveys creation
Net promoter score measurement
Checkout and product surveys
Embed in thank you page
Conditional logic surveys

Screenshots

Hulk NPS Post Purchase Survey screenshot

+ 7 more

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Pros

Quick identification of stalled shipments, shipping exceptions, and problem orders.
Ability to reveal patterns within fulfillment and carrier processes.
Ownership of the entire post-purchase journey with the use of proactive notifications.
Reduction of shipping blindspots.
Prevention of 'Where's My Order?' inquiries.
Potential to drive repeat customers.

Effortless creation of custom surveys including checkout surveys, product surveys, and exit surveys
Helps in measuring net promoter score and gaining insights into customer experiences
Designed to improve customer satisfaction and loyalty
One-click installation for ease of use
Quickly gather valuable insights in under 30 seconds
Post purchase survey can be embedded into the Thank You page to boost response rates
Comprehensive analytics dashboard for prompt action on feedback
Supports dynamic surveys with the Conditional Logic feature

Cons

The app's description and features are somewhat repetitive.
Lack of detailed information on integration with various carrier services.
Unclear pricing model in the provided description.
Limited user reviews and ratings provided to gauge real-world performance.

Limited customization options for survey templates
May require a steep learning curve for first-time users
Potential for low response rates if not effectively embedded
Could be less effective for small businesses with fewer customers
Dependence on customer willingness to provide feedback

Launched

Oct 04, 2020

Aug 28, 2019

Developer

Built by Shopify

Apps:

1682

Average Rating:

2.7

Reviews:

46,957

Built by HulkApps

Apps:

Average Rating:

4.7

Reviews:

3,641

Make Your Choice

Install App More info View alternatives

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Compare Wonderment Post-Purchase vs Hulk NPS Post Purchase Survey

Wonderment Post-Purchase

Hulk NPS Post Purchase Survey

Wonderment Post-Purchase