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Wix Hotels
Streamline hotel booking and management with Wix Hotels' comprehensive platform.
Wix Chat
Instantly engage and assist visitors to boost sales and relationships.
Wix Hotels
Streamline hotel booking and management with Wix Hotels' comprehensive platform.
Wix Chat
Instantly engage and assist visitors to boost sales and relationships.
Rating
Rating
3.8
6.4
Pricing
Pricing
Features
Features
- Real-time inventory management
- Online booking integration
- Automated guest communication
- Lead capture forms
- Automated greetings
- Instant visitor engagement
- Saved replies
Pros
Pros
- Connects to over 100 online booking channels, including Bookingcom, Expedia, and Airbnb, maximizing exposure and reservations
- Facilitates direct reservations and payments from a hotel’s own website, enhancing direct revenue streams
- Provides a centralized platform to manage rates and availability, reducing the complexity of managing multiple sales channels
- Real-time inventory updates ensure that availability is consistently accurate across platforms, reducing the risk of overbooking
- User-friendly calendar interface for easy and quick updates to inventory
- Support for multiple languages and special pricing for different markets helps in reaching a global audience
- Good customer support that aids in operational success
- Automated emails and the ability to offer exclusive discounts and extra services enhance guest experience and foster repeat bookings
- Instantly engage and assist visitors, which can help boost sales and improve customer relationships
- Real-time notifications for visitors, messages, and sales assist in quick responses and actions
- Automatic greeting of visitors and ability to reply to their first chat enhances user experience
- Lead capture forms ensure no potential lead is missed
- Capability to save replies for quick answers, increasing efficiency in communications
- Mobile accessibility allows managers to chat back anytime, enhancing flexibility
Cons
Cons
- Initial setup might require time and effort, especially for those unfamiliar with digital management systems
- Potential dependency on third-party channels which might charge commissions or fees
- Some users may find customization options limited depending on specific needs or preferences for their hotel operations
- Requires consistent monitoring and updates to ensure pricing competitiveness across various booking channels
- Potential for missing important chats during high-traffic periods if not monitored closely
- Reliance on automatic greetings might come off as impersonal to some visitors
- Requires consistent monitoring to leverage its benefits fully, possibly increasing workload
Launched
Launched
May 08, 2025
May 08, 2025
Developer
Developer
Apps:
1
Average Rating:2.3
Reviews:269
Apps:
65
Average Rating:2.8
Reviews:28,393
