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Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

RT: WhatsApp Chat, Live Chat

Support directly, build trust, and increase customer loyalty.

Overview

Overview

What is Willdesk: Live Chat&AI Chatbot?

Willdesk Live Chat & AI Chatbot is a Shopify app that combines live chat support with AI-powered automation to improve customer engagement and streamline responses.

Key Strengths:

  • AI-driven chatbot for automated responses
  • Multi-channel support (email, social media, live chat)
  • Customizable chat widgets

What is RT: WhatsApp Chat, Live Chat?

RT WhatsApp Chat & Live Chat is a Shopify app designed to add WhatsApp chat buttons and live chat support to online stores. It helps businesses connect with customers instantly, manage inquiries, and boost conversions through direct messaging.

Key Strengths:

  • Easy-to-install WhatsApp chat button for quick customer access
  • Live chat support with real-time notifications
  • Mobile-friendly design for seamless customer interactions

Rating

Rating

410 Reviews
8.5
254 Reviews
9.1

Pricing

Pricing

  • $16.9-$149.9 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $6.99 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Social media integration
  • Customizable interface
  • Mobile app support
  • Order tracking
  • Email marketing integration
  • Chatbot automation
  • Shopify flow integration
  • Faq integration
  • Help center support
  • Multi-channel communication
  • Ticket management
  • Multiple stores support
  • Parcel tracking
  • Dropship management
  • Branded widgets
  • Sales live chat
  • Efficiency tools
  • Multi-platform inbox
  • Customer analytics
  • Theme compatibility
  • Multi-channel support
  • Real-time notifications
  • Any-device accessibility

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Pros

Pros

  • Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
  • Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
  • Ticketing system for managing inquiries from multiple social platforms and emails
  • Streamlines Shopify store operations and integrates with Shopify Flow
  • Branded self-service widget with Order Tracking, FAQs, and Contact form
  • Live chat feature to increase sales and efficiency
  • Multi-store integration with customization support (Fonts, FAQs, Style)
  • Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
  • Positive feedback on customer support and ease of use
  • Helpful and competent support team
  • Effortless and native way of communication for visitors
  • Enables sending and receiving messages from any device
  • Users receive notifications about new messages right on the web page for uninterrupted chatting
  • Supports WhatsApp, Telegram, and potentially other messaging platforms
  • Can improve customer chat service experiences, leading to more sales
  • Works with all themes, including customized ones
  • Highly customizable and intuitive interface, as noted in user reviews

Cons

Cons

  • Limited user feedback available due to only two reviews provided
  • Initial setup and integration may require assistance from support
  • Limited available reviews may not represent the full user experience
  • May require initial setup and customization which could be time-consuming for some users

Launched

Launched

Feb 21, 2021
Aug 11, 2019

Developer

Developer

Apps:

8

Average Rating:

4.8

Reviews:

11,253

Apps:

15

Average Rating:

4.6

Reviews:

1,781

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