Compare WA Chat & Abandoned Cart vs Kanal: WhatsApp Marketing+Chat

Name: Kanal: WhatsApp Marketing+Chat
Brand: Shopify

WA Chat & Abandoned Cart

Improve Sales via WhatsApp Cart Recovery Messages with Wati

Kanal: WhatsApp Marketing+Chat

Interagissez en moins de 5 min avec vos clients sur WhatsApp

WA Chat & Abandoned Cart

Improve Sales via WhatsApp Cart Recovery Messages with Wati

Kanal: WhatsApp Marketing+Chat

Interagissez en moins de 5 min avec vos clients sur WhatsApp

Rating

113 Reviews

4.3

41 Reviews

9.1

Pricing

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Features

Automated updates
Shared inbox
Cart recovery
Order confirmation
Delivery tracking
Whatsapp green tick
Whatsapp broadcasts
No code chatbots

Automated responses
Performance analytics
High open rates
Centralized communications
Powerful marketing campaigns

Screenshots

+ 3 more

Kanal: WhatsApp Marketing+Chat screenshot

+ 2 more

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Pros

Reduces abandoned carts through WhatsApp notifications
Allows order confirmations, reducing the RTO of COD
Automates order updates, improving customer support
Efficiently manages incoming chats with a shared team inbox
Provides advanced No Code Chatbots for ease of use
Enables WhatsApp broadcasts and personalized messages
Offers delivery tracking reminders to keep customers informed
Enhances credibility with a WhatsApp Green Tick
Increases engagement through customizable WhatsApp chat widgets
Effortlessly showcases products using the WhatsApp Catalog
Improves customer service with auto-replies and personalized broadcasts

Facilitates quick interaction with clients on WhatsApp, reportedly in less than 5 minutes
Enhances message open rates to over 90% and response rates to over 30%
Centralizes all WhatsApp communications, providing a streamlined experience
Allows automation of responses around the clock, ensuring constant engagement
Enables launching powerful marketing campaigns directly through WhatsApp
Offers detailed performance analytics for thorough insight into marketing effectiveness

Cons

Limited to WhatsApp, may not engage users on other platforms
Reliance on WhatsApp's ecosystem might not suit all businesses
Potential learning curve for first-time users setting up chatbots
May require active WhatsApp number, complicating setup for some

Requires businesses to adhere to WhatsApp's policies and terms, which may limit some functionalities
Potential over-reliance on automation could lead to less personalized customer interactions
Effectiveness may vary depending on the target audience’s use and acceptance of WhatsApp as a communication channel
Businesses might need additional training or support to effectively utilize all features offered by the app

Launched

Sep 10, 2020

Sep 23, 2024

Developer

Built by Shopify

Apps:

18679

Average Rating:

2.4

Reviews:

766,154

Built by Shopify

Apps:

18679

Average Rating:

2.4

Reviews:

766,154

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Compare WA Chat & Abandoned Cart vs Kanal: WhatsApp Marketing+Chat

WA Chat & Abandoned Cart

Kanal: WhatsApp Marketing+Chat

WA Chat & Abandoned Cart