Compare WA Chat & Abandoned Cart vs DC: Marketing on WhatsApp API

Name: DC: Marketing on WhatsApp API
Brand: Shopify

WA Chat & Abandoned Cart

Improve Sales via WhatsApp Cart Recovery Messages with Wati

DC: Marketing on WhatsApp API

Manage Customer Service on WhatsApp, send Marketing Broadcasts

WA Chat & Abandoned Cart

Improve Sales via WhatsApp Cart Recovery Messages with Wati

DC: Marketing on WhatsApp API

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rating

113 Reviews

3.4

184 Reviews

8.9

Pricing

Install App More info

Features

Automated updates
Shared inbox
Cart recovery
Order confirmation
Delivery tracking
Whatsapp green tick
Whatsapp broadcasts
No code chatbots

Email integration
Unified dashboard
Whatsapp broadcasts
Multichannel messaging

Screenshots

+ 3 more

DC: Marketing on WhatsApp API screenshot

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Pros

Reduces abandoned carts through WhatsApp notifications
Allows order confirmations, reducing the RTO of COD
Automates order updates, improving customer support
Efficiently manages incoming chats with a shared team inbox
Provides advanced No Code Chatbots for ease of use
Enables WhatsApp broadcasts and personalized messages
Offers delivery tracking reminders to keep customers informed
Enhances credibility with a WhatsApp Green Tick
Increases engagement through customizable WhatsApp chat widgets
Effortlessly showcases products using the WhatsApp Catalog
Improves customer service with auto-replies and personalized broadcasts

Superb customer service with prompt issue resolution, often within hours
Easy API integration, making it user-friendly even for those not technically inclined
Useful and feature-rich for customer service and marketing broadcasts
Highly recommended by long-term users who have used it for multiple brands
Value for money with a fair offering of features

Cons

Limited to WhatsApp, may not engage users on other platforms
Reliance on WhatsApp's ecosystem might not suit all businesses
Potential learning curve for first-time users setting up chatbots
May require active WhatsApp number, complicating setup for some

Occasional bugs, particularly related to Meta issues
Some features may still be in development or need updates/fixes

Launched

Sep 10, 2020

Jan 24, 2021

Developer

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,498

Built by Shopify

Apps:

18460

Average Rating:

2.4

Reviews:

755,498

Make Your Choice

Install App More info View alternatives

Compare WA Chat & Abandoned Cart vs DC: Marketing on WhatsApp API

WA Chat & Abandoned Cart

DC: Marketing on WhatsApp API

WA Chat & Abandoned Cart