Compare Vitals: Reviews, Bundles & 40+ vs Aidify ‑ AI Customer Support

Name: Aidify ‑ AI Customer Support
Brand: Shopify

Vitals: Reviews, Bundles & 40+

Collect reviews, generate upsells, record visits and much more

Aidify ‑ AI Customer Support

ChatGPT AI chatbot to improve sales and customer service

Vitals: Reviews, Bundles & 40+

Collect reviews, generate upsells, record visits and much more

Aidify ‑ AI Customer Support

ChatGPT AI chatbot to improve sales and customer service

Overview

What is Aidify ‑ AI Customer Support?

Aidify is a Shopify app that leverages AI chatbots and automation to enhance customer support, reduce response times, and improve engagement.

Key Strengths:

AI chatbot with multilingual support
Seamless integration with Shopify stores
Automated ticket resolution

Rating

2,545 Reviews

9.5

3 Reviews

8.2

Pricing

Install App More info

Features

Trust badges
Back-in-stock alerts
Sticky add to cart
Email marketing
Product reviews
Upsell builder
Visitor replays
Pop-up customization
Currency converter
Instagram feed
Size chart
Wishlist system
Urgency notifications

Multi-language support
Product recommendations
Order tracking
Easy installation
Discount codes
Boost sales
24/7 availability
Automatic training

Screenshots

Vitals: Reviews, Bundles & 40+ screenshot

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Pros

40+ conversion-boosting tools in one app, providing extensive functionality
Integrates seamlessly without slowing down the store
Easy import and collection of product reviews
Effective upsell and bundle creation features
Support for email list growth via pop-ups
Additional tools like Wishlist, urgency notifications, email & push marketing, Instagram feed, currency converter, and size chart
Visitor replay feature to record and replay visitor actions
Extensive product review options and collection methods
Very positive customer support experiences with quick and professional assistance
Affordable pricing considering the number of tools provided
Highly recommended by users for improving store operations and customer experience
Multilingual customer support and user interface
Frequent positive feedback on the app’s ease of use and intuitive design
Excellent customer support praised for swift responses and problem-solving ability
Consolidates multiple needed functionalities into a single app

Increases sales conversions by up to 34% with product recommendations and discount codes
Provides instant updates on order tracking, improving customer satisfaction
Powered by advanced ChatGPT 40 technology, ensuring high-quality interactions
Automatic training feature allows for easy and quick updates to the chatbot
Available 24/7 and supports 95 languages, providing broad accessibility
Easy to install with no technical skills required, making it user-friendly for all

Cons

Negative experience with customer support for a few users
Issues with being asked to uninstall other apps to resolve problems
App functions perceived as limited by some users who felt none get the job done properly
Reports of persistent billing issues even after uninstallation

Dependence on AI may lead to occasional incorrect responses or misunderstandings
Requires continuous monitoring to ensure the chatbot training stays relevant and accurate
May not be customizable enough for businesses with very specific needs
Potential limitations in handling complex customer queries that require human intervention

Launched

Mar 15, 2018

Sep 06, 2023

Developer

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Make Your Choice

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Compare Vitals: Reviews, Bundles & 40+ vs Aidify ‑ AI Customer Support

Vitals: Reviews, Bundles & 40+

Aidify ‑ AI Customer Support

Vitals: Reviews, Bundles & 40+