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Vitals: Reviews, Bundles, AI

Collect reviews, generate upsells, record visits and much more

EcoReturns‑ AI Powered Returns

Automate Returns, Exchanges, Credits & Lower refunds with AI

Vitals: Reviews, Bundles, AI

Collect reviews, generate upsells, record visits and much more

EcoReturns‑ AI Powered Returns

Automate Returns, Exchanges, Credits & Lower refunds with AI

Rating

Rating

2,775 Reviews
9.5
122 Reviews
8.5

Pricing

Pricing

  • $19-$89 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Trust badges
  • Back-in-stock alerts
  • Sticky add to cart
  • Email marketing
  • Product reviews
  • Upsell builder
  • Visitor replays
  • Pop-up customization
  • Currency converter
  • Instagram feed
  • Size chart
  • Wishlist system
  • Urgency notifications
  • Fraud prevention
  • Api integrations
  • Shipping labels
  • Automate returns
  • Automation rules
  • Post-purchase experience
  • Store credits
  • Exchange automation
  • Refund reduction
  • Configurable portal
  • Return policies
  • Branded notifications
  • Rma automation
  • Pickups automation
  • Inbuilt discounted labels
  • Ai growth tools
  • Chatgpt chatbot

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Pros

Pros

  • 40+ conversion-boosting tools in one app, providing extensive functionality
  • Integrates seamlessly without slowing down the store
  • Easy import and collection of product reviews
  • Effective upsell and bundle creation features
  • Support for email list growth via pop-ups
  • Additional tools like Wishlist, urgency notifications, email & push marketing, Instagram feed, currency converter, and size chart
  • Visitor replay feature to record and replay visitor actions
  • Extensive product review options and collection methods
  • Very positive customer support experiences with quick and professional assistance
  • Affordable pricing considering the number of tools provided
  • Highly recommended by users for improving store operations and customer experience
  • Multilingual customer support and user interface
  • Frequent positive feedback on the app’s ease of use and intuitive design
  • Excellent customer support praised for swift responses and problem-solving ability
  • Consolidates multiple needed functionalities into a single app
  • AI-powered management reduces refunds and frauds
  • Highly configurable return portal, policies, and automation rules
  • Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
  • Automates RMA, shipping labels, and pickups to reduce TAT
  • Inbuilt discounted labels/shipping or option to connect your own shipping provider
  • AI-based tools to prevent returns and improve profitability
  • Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
  • ChatGPT powered chatbot for enhanced customer experience
  • Positive user feedback on pricing, support, and features
  • Good customer support as evidenced by user reviews

Cons

Cons

  • Negative experience with customer support for a few users
  • Issues with being asked to uninstall other apps to resolve problems
  • App functions perceived as limited by some users who felt none get the job done properly
  • Reports of persistent billing issues even after uninstallation
  • Limited user reviews available to fully gauge overall user satisfaction
  • Potential complexity in initial setup due to extensive configurability
  • Dependence on AI and integrations might pose challenges for less tech-savvy users

Launched

Launched

Mar 15, 2018
Aug 11, 2021

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

2,775

Apps:

3

Average Rating:

3.3

Reviews:

123

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