UserLoop vs POWR: Best Shopify Survey Apps

Name: POWR: Customer Survey | Poll
Brand: POWR.io

Are you trying to enhance customer feedback on your Shopify store and can't decide between UserLoop Surveys & Feedback and POWR Customer Survey & Poll apps? In this comprehensive comparison guide, we’ll delve into the features, usability, integrations, and pricing of both UserLoop and POWR, providing you with the insights needed to select the right tool for gathering valuable customer insights. Whether you're just starting out or seeking to refine your feedback strategy, this analysis will assist you in making an informed decision to better connect with your audience and drive your business forward.

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

POWR: Customer Survey | Poll

Collect Feedback with a Post-Purchase Survey for Improvement

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

POWR: Customer Survey | Poll

Collect Feedback with a Post-Purchase Survey for Improvement

Rating

30 Reviews

9.1

110 Reviews

5.5

Pricing

Install App More info

Features

Multi-language support
Customer satisfaction tracking
Csv export
Email surveys
Checkout surveys
Ai question writing
Response analysis
Identify customer segments
Product improvement
Abandoned cart surveys
Response incentives

Instant email alerts
Google sheets sync
Pre-built templates
Multi-question surveys
Multiple field options
Recaptcha protection

Screenshots

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Pros

Comprehensive survey capabilities at multiple points in the customer journey (checkout, cart abandonment, delivery, etc)
AI assistance for writing survey questions and analyzing customer responses
Automatic translation into 100+ languages, broadening accessibility
Ability to identify high-value customer segments and track customer satisfaction
Supports checkout extensibility and various survey delivery methods (email, link)
Options to incentivize responses with discount codes and gift cards
Export survey response data to CSV for further analysis
AI-powered analytics segment responses by spend, AOV, and customer profile

Offers insight into customer experience to improve marketing and sales strategies
Helps pinpoint what drives sales and what may cause customer loss
Easy-to-use with many integrations and pre-built templates
Allows creation of unlimited surveys and polls
Auto-saves all data to a Responses Dashboard for easy access
Provides instant email alerts for responses and syncs with Google Sheets
Various field options available like dropdowns, multiple choice, email, images, and star ratings
Includes reCAPTCHA to prevent spam responses

Cons

Potential complexity in setting up and managing multiple surveys across different stages
Dependence on AI accuracy for writing effective survey questions and analyzing responses
Possible language translation inaccuracies, despite the wide range

Limited customization options for surveys and polls
Advanced features may require a paid subscription
Integration with other platforms might have occasional issues
User interface could be simpler for less tech-savvy users

Launched

Mar 21, 2021

Jul 14, 2014

Developer

Built by UserLoop

Apps:

Average Rating:

Reviews:

Built by POWR.io

Apps:

Average Rating:

4.4

Reviews:

5,203

Make Your Choice

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UserLoop vs POWR: Best Shopify Survey Apps

UserLoop Surveys & Feedback

POWR: Customer Survey | Poll

UserLoop Surveys & Feedback