Compare UserLoop Surveys & Feedback vs KNO Post Purchase Surveys

Name: KNO Post Purchase Surveys
Brand: KnoCommerce Inc

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Overview

What is KNO Post Purchase Surveys?

Kno Post-Purchase Surveys is a Shopify app designed to help merchants collect customer feedback through customizable surveys after purchase. It integrates seamlessly with Shopify and offers actionable insights to improve customer experience.

Key Strengths:

Easy-to-use survey builder with no coding required
Customizable templates for quick setup
Real-time analytics to track responses

Rating

26 Reviews

8.2

76 Reviews

Pricing

Install App More info

Features

Multi-language support
Customer satisfaction tracking
Csv export
Email surveys
Checkout surveys
Ai question writing
Response analysis
Identify customer segments
Product improvement
Abandoned cart surveys
Response incentives

Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
Targeted audiences
Benchmarking
Attribution reports
Logic flows

Screenshots

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Pros

Comprehensive survey capabilities at multiple points in the customer journey (checkout, cart abandonment, delivery, etc)
AI assistance for writing survey questions and analyzing customer responses
Automatic translation into 100+ languages, broadening accessibility
Ability to identify high-value customer segments and track customer satisfaction
Supports checkout extensibility and various survey delivery methods (email, link)
Options to incentivize responses with discount codes and gift cards
Export survey response data to CSV for further analysis
AI-powered analytics segment responses by spend, AOV, and customer profile

Easy-to-use interface for post-purchase surveys
Provides targeted audiences for more relevant feedback
Includes pre-built templates to simplify survey creation
Offers benchmarking to compare performance
Advanced attribution models to understand revenue impact
Utilizes zero-party data for deep customer insights
Comprehensive feedback through multi-question surveys
Enables informed marketing decisions
Quick 5-minute setup with over 30 full survey templates
Logic flows for in-depth analysis and increased engagement
Attribution reports and analyses for better understanding of ad performance
Ability to target surveys to specific customer segments using filters
Integrations with top platforms
Data dispersion via REST API

Cons

Potential complexity in setting up and managing multiple surveys across different stages
Dependence on AI accuracy for writing effective survey questions and analyzing responses
Possible language translation inaccuracies, despite the wide range

Complexity of data analysis might require a learning curve
Integration issues with certain platforms might arise
Cost may be a factor for smaller businesses
Some users might find too many features overwhelming

Launched

Mar 21, 2021

Oct 18, 2020

Developer

Built by UserLoop

Apps:

Average Rating:

Reviews:

Built by KnoCommerce Inc

Apps:

Average Rating:

4.9

Reviews:

Make Your Choice

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Compare UserLoop Surveys & Feedback vs KNO Post Purchase Surveys

UserLoop Surveys & Feedback

KNO Post Purchase Surveys

UserLoop Surveys & Feedback