Tydal vs Google Reviews: Best Shopify Review Apps

Name: Google Reviews by Appio
Brand: Appio

If you're a Shopify store owner looking to enhance your customer feedback system, you might be considering whether to choose the Tydal Product Reviews App or Google Reviews by Appio. Each platform offers unique features and benefits for collecting and displaying customer reviews, making the decision a critical one for your e-commerce success. In this comprehensive comparison, we’ll explore key aspects such as integration capabilities, user interface, customization options, and additional functionalities of both apps. Whether you're aiming to boost your store's credibility or improve customer engagement, this guide will assist you in making an informed decision to optimize your online presence and drive sales.

TYDAL Product Reviews App

High Quality Product Reviews & UGC app. $14 p/m for EVERYTHING

Google Reviews by Appio

Display Google Reviews from Google Business Profile on website

TYDAL Product Reviews App

High Quality Product Reviews & UGC app. $14 p/m for EVERYTHING

Google Reviews by Appio

Display Google Reviews from Google Business Profile on website

Overview

What is Google Reviews by Appio?

Google Reviews by Appio is a Shopify app that syncs your store with Google Reviews, allowing customers to leave feedback directly through Google.

Key Strengths:

Direct integration with Google Reviews
Displays star ratings in search results
Easy setup and management

Rating

4,494 Reviews

9.6

123 Reviews

7.3

Pricing

Install App More info

Features

Customizable discounts
Review collection automations
Social proof enhancement
Automatic review requests
Customizable app branding
Multiple display options
Photo/video feedback
Modern popup form

Customizable widgets
Display google reviews
Filter unwanted reviews
Ai summarizes feedback
Sync with google maps

Screenshots

+ 2 more

+ 1 more

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Pros

Instant addition of social proof via photo, video, and text reviews
Offers customizable discounts for customers leaving reviews
Automatic email requests for post-purchase reviews
Fully customizable branding to match the store's look and feel
Comprehensive display options like photo reviews, video reviews, and star ratings
Multiple review collection methods: automations, custom requests, email requests, import/export
Positive and highly responsive customer service as noted in reviews
Ease of setup and use, as indicated by user feedback
Free version available with substantial features
Ability to migrate reviews from other apps easily via CSV files
Supports multiple languages, enhancing accessibility
Customer service representatives (like Sam and Jamie) frequently mentioned for their exceptional support

Showcases genuine customer reviews, ratings, and photos directly on Shopify store.
Attractive, customizable widgets integrate social proof seamlessly, boosting conversion rates.
Built-in AI summarizes customer feedback for easy reading.
Filters out negativity, presenting a trustworthy image.
Seamless integration with Google Business Profile (Google Maps) for a unified trust-building experience.
Option to filter unwanted reviews and sort reviews.
Allows CSS customization for widgets in a variety of beautiful styles.

Cons

Some users were not aware initially that the app is free and had to clarify with customer service
No feedback provided in user comments about potential limitations or missing advanced features in the app
Limited feedback available regarding long-term performance impact or integration issues with other tools

Filtering out negative reviews could lead to biased representation of customer feedback.
Dependence on Google Business Profile; might not be suitable for businesses not heavily using Google services.
AI summarization may not always accurately capture the nuances of customer feedback.

Launched

Feb 24, 2022

Sep 24, 2024

Developer

Built by TYDAL

Apps:

Average Rating:

Reviews:

9,159

Built by Appio

Apps:

Average Rating:

4.9

Reviews:

471

Make Your Choice

Install App More info View alternatives

Tydal vs Google Reviews: Best Shopify Review Apps

TYDAL Product Reviews App

Google Reviews by Appio

TYDAL Product Reviews App