Compare TxtCart AI: BFCM SMS Marketing vs Fastr: SMS & Email Marketing

Name: Fastr: SMS &amp; Email Marketing
Brand: Shopify

TxtCart AI: SMS Marketing

Text marketing with AI & SMS alert for abandoned cart recovery

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

TxtCart AI: SMS Marketing

Text marketing with AI & SMS alert for abandoned cart recovery

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Rating

298 Reviews

9.2

54 Reviews

7.1

Pricing

Install App More info

Features

Real-time analytics
Abandoned cart recovery
Customer segmentation
2-way conversational sms
Ai-driven text marketing
Sms alerts and follow-ups
Compliant sms subscriber list
Sms automation
Conversational commerce
1-click shopify data syncing
Ai-powered sms flows

Simple setup
Multi-channel reminders
Automated sms reminders
Email marketing
Web push notifications
Abandonment protection
Browse abandonment push
Re-engagement tools
Sms bump nudges
Checkout boost
Template-based flows

Screenshots

+ 2 more

+ 1 more

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Pros

Effective for cart recovery with 2-way SMS conversations
Increases conversion rates and boosts ROI through text marketing
Helps grow a compliant SMS marketing subscriber list
Uses AI to power SMS automation and conversational commerce
Built-in SMS compliance features and real-time analytics in the dashboard
Ease of use with 1-click data syncing to Shopify
Supports SMS flows for winback, pop-ups, and more

Easy setup and intuitive interface, making it accessible even for non-technical users
Comprehensive multi-channel cart recovery strategy including SMS, email, and push notifications
Highly effective in recovering lost sales, with significant boosts in open and response rates for SMS
Exceptional customer support praised for being prompt, helpful, and personalized (specifically mentioning team members like Patrick and David)
Offers automated SMS cart reminders, reducing manual work and increasing efficiency
Simple to configure and start using with helpful templates and flows
Proactive support, ensuring smooth operation and tackling issues before they arise

Cons

High commission rate of 20% on all sales, whether attributed directly to TxtCart or not
Aggressive attribution tactics leading to potential overcharges
Poor customer support experiences reported
Charges commission on orders even if customers do not use TxtCart's discount codes
Complexity in understanding billing and attribution policies

Some users reported unauthorized charges and hidden fees, leading to accusations of being scammed
Issues with billing transparency and unexpected fees, which have been blamed on Shopify API problems
Negative reviews highlight non-responsive or inconsistent customer support in resolving billing disputes
Trust issues due to the discrepancies between the app's advertised features and actual billing practices

Launched

Feb 01, 2021

Aug 12, 2020

Developer

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Built by Shopify

Apps:

18875

Average Rating:

2.4

Reviews:

770,414

Make Your Choice

Install App More info View alternatives

Compare TxtCart AI: BFCM SMS Marketing vs Fastr: SMS & Email Marketing

TxtCart AI: SMS Marketing

Fastr: SMS & Email Marketing

TxtCart AI: SMS Marketing